Summary Posted: Dec 19, 2023 Weekly Hours: 39 Role Number: 200496744 Be inspired every day. We are idealists. Inventors. Forever tinkering with products and processes, always on the lookout for a better way. A job at Apple is one that requires a lot of you, but its also one that rewards forward-thinking and dedicated work. None of us here at Apple would have it any other way.
The AppleCare Business Process Reengineering (BPR) team has an immediate opening for a Systems Quality (Test Automation) Project Manager to handle and lead User Acceptance Testing (UAT) activities for complex Regional and Global AppleCare systems and software projects. You will be responsible for the planning, coordination, execution management, issue resolution, and progress reporting of testing activities across business and technical groups on BPR led projects across the AppleCare organisation and beyond.
You will also play a key role in our ambitious testing transformation journey. Through your knowledge of testing methodology and quality assurance, you will help to evolve the way we approach test planning and execution. Key Qualifications Key Qualifications Experience leading testing/QA for large, global projects that interweave multiple functional teams and/or multiple systems with emphasis on planning and managing cross-functional testing. Ability to develop technical expertise and understanding of system interdependencies, and their impacts on testing plans. Knowledge in test automation tools and frameworks. Experience with different testing methodologies and driving a quality approach. Ability to abstract technical details and effectively communicate to audiences at various levels. Excellent listening, communication, leadership and presentation skills. Demonstrated experience balancing multiple efforts at a time. Ability to develop and maintain relationships with internal partners. Strong organisational and documentation skills. SAP functional experience, and experience migrating from SAP R/3 to SAP S/4 HANA. Quality Assurance certification (ISTQB, ASQ, etc) and/or PMI certification is highly desirable. Description Description - Quality advocate who will partner with business and technical teams to build comprehensive test plans for cross-functional systems projects, with particular focus on UAT.
- Encourage others to fight for excellence, even under competing priorities and pressures.
- Participate in testing transformation activities by driving forward innovative approaches and methodologies.
- Proactively look for risks (technological, organizational, political) and identify appropriate mitigation plans.
- Drive schedule, planning meetings and activities for UAT preparation and execution.
- Facilitate identification of test scenarios and ensure requirements traceability.
- Champion balanced debate and seek to understand multiple perspectives.
- Estimate resource requirements to complete testing and ensure realistic plans are in place.
- Ensure the test environments and required data are available to support testing.
- Find opportunities to use automation for test preparations and executions.
- Utilise analytical skills to investigate and drive resolution of issues founds in UAT activities.
- Report progress on UAT activities and issues to the project team and to management.
- Effectively lead meetings ranging from 2 to 60+ participants, and communicated resulting actions.
- Exemplify flexible thinking, curiosity, self-motivation, dedication to quality, focus on the details and a positive perspective.
- Approach problems flexibly, and be willing to adapt and modify your approach, without compromising on the outcome. Education & Experience Education & Experience Bachelors degree or commensurate experience. Additional Requirements Additional Requirements
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