Beyond Sales Specialist - EMEA

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?We have an exciting role for a Beyond Sales Specialist to join our Beyond team. The role is dedicated to lead management and nurturing leads to support Beyond Learning booking targets.  The core elements of this role are:Prospect, identify, qualify, and cultivate sales opportunities through a blend of outbound and inbound techniques, email, research on companies as a component of lead generation and qualification activities utilizing the web, LinkedIn, and other research instruments available. Gather key information to update the CRM system and assign a nurture path and follow-up strategies. Work closely with Beyond Services Engagement Directors to focus on targeted customers and qualify an opportunity to a high level.This role will support our effort in creating cross-functional alignment with Sales to develop a consistent, predictable, and scalable pipeline for revenue growth across all organizations and regions.This position will have quarterly financial booking targets that must be met in order for the organization to attain projected revenue and pipeline goals.While the role is not a technical one, a good understanding of Contact Center business or SaaS is required, ideally including experience of Cloud based solutions.Key Responsibilities:Pipeline GenerationPursue other identified Beyond sales leads and prospective clientsUnderstand key business challenges and required outcomes for customers and effectively articulate the value proposition of Genesys Beyond learning.Transform Qualified Leads to Sales Opportunities, by cultivating and educating prospective buyers; not selling themWork closely with the Beyond Sales Team to develop an account plan to approach target customers via outbound techniques to get higher and wider into prospect accounts by having the ability to articulate value and uncover needs at each level of an organization.Nurture leads until they are ready to progress in the sales cycle – provide information, discuss the product, and convey value.Schedule product demonstrations, intro meetings w/potential buyers between Beyond Sales Team and potential customersResponsible for achieving aggressive quarterly targets and following up leads in a timely manner.AdministrativeUpdate SFDC to reflect current lead statusTake live chats and phone calls & follow-up via phone & email on leads from web, events, email campaigns, and other lead sources; always ask for referralsCreates opportunities in CRM system & assign to appropriate sales teamAssigns and use Lead Nurturing processes on accounts not yet ready to buySearches internal & external subscription databases, LinkedIn, etc. for additional key contacts within existing companiesEnsures they are constantly up to date on the Genesys offerings and can demo Beyond tools and services.Desired Qualifications & SkillsOutbound prospecting/inside sales experience preferably within IT / Cloud solutionsExperience working with Salesforce.com or other CRM platformsExcellent communication, interpersonal, organizational and telephone skillsAbility to effectively care for time, prioritize tasks and work within deadlines with little supervisionAbility to analyze business opportunities and read situations wellAbility to gather and use data to inform decision making and persuade othersAbility to develop compelling strategies that deliver results with an excellent attention to detailExperience and deep understanding of forefront sales developmentA good technical aptitude and genuinely interested in technology.Ability to swiftly learn product solutions as well as general industry knowledgeResourceful & ability to adapt quickly to changing environmentGerman or French Language is a plusAbout GenesysEvery year, Genesys® delivers more than 70 billion remarkable customer experiences for organizations in over 100 countries. Through the power of the cloud and AI, our technology connects every customer moment across marketing, sales and service on any channel, while also improving employee experiences. Genesys pioneered Experience as a Service℠ so organizations of any size can provide true personalization at scale, interact with empathy, and foster customer trust and loyalty. This is enabled by Genesys Cloud™, an all-in-one solution and the world's leading public cloud contact center platform, designed for rapid innovation, scalability and flexibility. Visit www.genesys.com.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.#LI-Remote #LI-Hybrid #LI-IM1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.