Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job DescriptionAt Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?About the JobAs Corporate Counsel, Regulatory, you’ll play an important role in the development and growth of Genesys’ global regulatory compliance program. You will work closely with our product, engineering, development, and operations teams to help solve legal issues and enable the business to scale and grow. You’ll be advising the business on day-to-day issues that arise relating to highly regulated subject areas, including telecommunications compliance, data privacy, and other regulatory and compliance-related issues. You’ll need to be proactive and engaged, able to work well cross-functionally both internally and externally, excited about technology, and ready to roll your sleeves up and dig into legal problems to reach a creative solution.The PositionThis role is based in the United States and may be fully remote. The successful candidate will report to the Senior Vice President, General Counsel, Business and Legal Affairs. ResponsibilitiesThe Corporate Counsel, Global Regulatory attorney is expected to provide strategic and legal advice to internal business partners, including working closely with our product and engineering teams to provide advice on legal issues during development of new products and features. The successful candidate will also be able to provide day-to-day advice to assist the Company in managing and mitigating risks in the regulatory and compliance space, and will include the following responsibilities:Keep Genesys at the forefront of the evolving regulatory landscape by staying up to date on regulatory and industry changes and developments in the relevant sectors.Lead the global legal review of new products, product features, and other product-related matters to ensure compliance with local laws on a global basis and interact with regulators as necessary in coordination with the Genesys legal and compliance teams.Assist with revising and drafting updates to global contracts for both direct and partner agreements.Coordinate with regional counsel to perform multi-jurisdictional assessments to assist with regulatory and compliance efforts.Collaborate with product and legal stakeholders to develop creative solutions for novel, complex regulatory issues.Coordinate internal communication, projects, and training amongst different teams (legal, privacy, information security, product, finance, and regional teams).Assist in the review of and/or developing, updating, and maintaining of policies and procedures, customer-facing resources, contract addenda and templates relating to regulatory compliance, privacy and other matters.Provide support as needed to assist on other company initiatives (new technology implementation, internal policies, and data privacy and security efforts).Monitor regulatory trends across markets to determine trends and issues for the company to address.Job RequirementsPossess a law degree from an accredited law school and have passed a bar exam in any US State or Territory and be a member in good standing in any such State or Territory.Minimum of 8 years legal experience required and gained from a combination of private practice and in-house roles.Substantial experience with top rated law firm or major high technology company required.Experience in international business development, privacy and regulatory compliance matters, including ITAR, EAR, FCPA, DORA, FINMA, and trade compliance regulations.Proficient knowledge of legal issues specific to the high technology industry.Demonstrated attention to detail, a good communicator, organized and possess excellent drafting skills.Demonstrated knowledge of, and ability to navigate, complex legal and regulatory compliance issues.Must have positive, problem-solving, business focused attitude with good judgment prioritizing workload in fast paced environment, with and ability to manage multiple projects simultaneously and complete projects accurately, on schedule.Must be a team player also able to self-start and work independently.Ability to work on complex matters with minimal supervision.Track record of establishing strong working relationships with internal/external business clients and within the legal department.Strong written and oral communication skills, including the ability to collaboratively work cross functionally with internal teams including finance, sales operations, product management and sales.Understanding of Agile development, familiarity with Jira and Confluence.CCaaS, SaaS, Telco, IVR, or similar industry experience is helpful.The candidate must also demonstrate the following personal qualities:The ability to lead, inspire and manage effectively.High degree of professionalism and ethics.Self-motivation, with the ability to manage strategically and pro-actively.Excellent analytical abilities.Understanding commercial objectives and realities, with ability to solve complex problems within such constraints.Excellent interpersonal skills with the ability to relate comfortably at all levels within an organization, and with diverse, international personnel from a variety of cultures and backgrounds.The ability to thrive on challenge and react quickly and positively in a fast-moving environment, all without compromising ethics or integrity.About GenesysEvery year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, disability, veteran status, and other protected characteristics.#LI-RemoteCompensation:This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities. $148,150.00 - $290,750.00Benefits:Medical, Dental, and Vision Insurance. Telehealth coverageFlexible work schedules and work from home opportunitiesDevelopment and career growth opportunitiesOpen Time Off in addition to 10 paid holidays401(k) matching programAdoption AssistanceFertility treatmentsMore details about our company benefits can be found at the following link: https://mygenesysbenefits.comIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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