Data Center Customer Operations Intern - DB3

Who are we?Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale with agility, speed the launch of digital services, deliver world-class experiences and multiply their value, while supporting their sustainability goals.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.  Data Center Customer Operations Intern - DB3Data Center Customer Operations IIJob SummaryThe Intern is required to work within our Data Centre’s as part of a team. They are tasked with providing our customers with the highest standards of technical service as required. Customer Operations are also responsible for providing first level support for facility alarms and issues and in performing housekeeping duties to ensure that the Data Centre is maintained in a first class condition.Applicants may come from a variety of backgrounds but ideally with a passion, education or work experience within the IT industry.ResponsibilitiesSmart Hands - Accurate completion of Smart Hands in the required time frameBack-up Tape Change - Accurate completion of tape change in required time frameProviding Sundry items and tools - Accurate completion of sundry items formsData Center Cleanliness - Completion of scheduled checksCross Connects - Accurate completion of assigned cross connects installationsAlarm Response - Review response time to alarmsEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.