Deputy General Manager

Job Summary:Venue: O2 Guildhall SouthamptonCompany: Live NationLocation: SouthamptonReports to: General ManagerWorking hours: Full-timeRole The deputy general manager is a senior position within the team, responsible for a variety of duties that contribute to the effective management and smooth running of O2 Guildhall Southampton and lead exceptional delivery of our core business objectives and commercial targets. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.Our team The deputy general manager is an integral role at our prestigious entertainment venue, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.About youSuccessful background in the live entertainment industry or venue managementExperience of working as a manager or in an operational roleProven track record in managing live performances and eventsKnowledge of health and safety regulations and licensingExcellent communication and diplomacy skillsProficient in Microsoft Office packagesUnderstanding of booking and promotion of live eventsGood control of operating costs and budgetingSelf-motivated and results drivenWhat we need Personal licence holderFirst-class client and customer serviceDemonstrable leadership and motivation of othersPassionate and enthusiastic for the live events industryFlexibility to work irregular hours (weekends/evenings/public holidays)Willingness to build positive working relationshipsA proactive organiser in problem-solving who can negotiate solutionsWhat you’ll be doing Deputise for the general manager in overseeing all venue operations and departmentsDuty manage events and programming to the highest standardWork collaboratively with the venue team, local authority and Company head officeAct as a point of contact and venue liaison for all contracted events and touring partiesMaximise the events diary with the general managerMaintain first-rate relationships with clients and partnersSupport the general manager in forecasting and budgetingTrack and review cost estimates and expensesContribute to the Company business objectives and commercial targetsLiaise with outsourced contractors and service providersEnsure all paperwork and reporting is completed and professionally retainedAssist the general manager in all licencing administration and risk assessmentAdhere to all existing and new health and safety legislationComply with all Company guidelines and working practicesEnsure the venue is maintained to the highest standardsCommunicate any building or department issues to the general manager Line management and training of team members as requiredTo publicly represent the venue and Company in a professional mannerEqual opportunitiesWe are passionate and committed to our people and go beyond the standard rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and home life. As a growing business, we’ll encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Reality checkWhile this is a great opportunity in an exciting industry, this is not just a chance to see shows for free! The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role.Our companyLive Nation Entertainment (NYSE: LYV) is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.Please note, we close over the Christmas break and so it's likely that we won't be in a position to interview until January 2024. Thank you for your patience and have a very Happy Christmas.#LI-SL1