Job Summary:ASSOCIATE ACCOUNT MANAGER, SALES STRATEGY & ENABLEMENTLocation: Hollywood, CA | Phoenix, AZ | Nashville, TN | or RemoteDivision: Ticketmaster NALine Manager: VP - Strategic Account SuccessContract Terms: Permanent, Full-Time, 40 hours per weekTHE TEAMThe Sales Strategy and Enablement is a newer team within the Ticketmaster North America Sales organization charged with driving acquisition and retention of accounts across the Arts & Theatre, Sports, Family and Music segments. THE JOBThis is a hybrid job that will require both account management and creative skills, primarily focused on developing sales support materials for Ticketmaster’s accounts. This individual will work cross-functionally with multiple stakeholders on both quick-turn and long-term projects. They will collect input from a variety of voices, identify material needs, create dynamic graphics and story-lines for sales materials that resonate with clients and exceed the expectations of internal stake-holders.WHAT YOU WILL BE DOINGVisually crafting the business story being shared with our accounts. Ensuring client presentations have no errors and design is completed with care.Turning ideas into design through whiteboarding intake sessions with stakeholders and helping to craft presentation content/language.Working collaboratively with team members in the management of accounts on day-to-day operations leading up to presentations – client and internal interviews, materials sourcing, data acquisition, etc.WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Between 1-3 years of Account Mgmt. experience.1-3 years of experience in content marketing, visual communications, or graphic design.Demonstrated ability to tell a story through outstanding visuals/graphics.Possess strong proficiency in the use of PowerPoint and other alternative presentation software such as Keynote, and experience with Microsoft Office and Adobe Creative Suite applications.Familiarity with shared communication tools such as Salesforce, Confluence, Slack, and Asana.YOU (BEHAVIORAL SKILLS)Team-first belief system where accomplishments are celebrated for groups and not individual.Excellent listening, oral and written communication skills. Ability to communicate complex ideas clearly & concisely.Collaborate with multiple stakeholders simultaneously, think creatively, manage own time and take initiative to drive projects.You love the details -- highly detail oriented and well organized.Proven ability to meet deadlines, work on many projects simultaneously with speed and accuracy.Comfort working in a virtual team environment, be a strong collaborator, proactive problem solver.Comfort with ambiguity at times as team continues to build approach.Please note: Ticketmaster, Live Nation Entertainment, will be closed for a year-end holiday break, with operations resuming in the New Year. Please don’t be disheartened if we do not respond to you during this time, we will be in touch upon our return!LIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company.Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a team.Integrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we represent.Belonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thrive.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position in California is:$66,560.00 USD - $75,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee’s salary history will not be used in compensation decisions.
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