Process Improvement AnalystDescription -Job Description In HP’s Digital & Transformation Office, we are transforming HP’s future through discovering, digitizing and making key change improvements to HP’s processes. We are looking for those who can work across borders and who possess the passion to help shape the future of the company. The Process Factory is looking for an Expert that is ready to contribute hands-on to the HP’s Future Ready strategy. If you have a lot of experience in process mapping and analysis, in LEAN - waste identification and reduction, are not afraid to learn new technologies (e.g. Signavio) and are a hands-on delivery type of individual, then we want to hear from you!This role and will work closely with Process and Automation experts to drive value through projects associated with process re-design and automation. The role requires a resourceful approach to identify process subject matter experts and key stakeholders and a poised, tenacious approach to breaking down siloes and solving issues. This is a hands-on role, diving deep to understand the current situation and processes in the business and thinking big to understand blockers and issues.The standard expectations are that you would apply advanced subject matter knowledge to solve complex business issues and are regarded as a subject matter expert. Frequently contribute to the development of new ideas and methods. Work on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Lead and/or provide expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process mapping and process improvements. Exercise significant independent judgment within broadly defined policies and practices to determine best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower level employees.Responsibilities: Manage and lead initiatives involving multiple functions and project teams to drive process mapping, analysis and improvement for a product or service offering.Consult with business leaders to identify relevant internal, client and external processes for optimization; lead review of audit and assessment results to identify trends and issues, perform root-cause analysis, develop recommendations for resolution and track effectiveness of remedies.Develop and direct development of schedules, critical deliverables, budget, resource allocation plan, and other support requirements for process improvement initiatives.Manage activities of supporting project teams and internal partners, as well as 3rd party partners/contingent workers; ensures progress against established plan and makes determinations based on analysis of business information to alter or update schedule and resource allocation to meet product requirements and schedules.Communicate initiative progress, escalations, and issue analysis to stakeholders; collaborate with management and internal development, manufacturing and service delivery partners to implement changes to resolve escalated issues and produce solutionsDrive innovation and integration of new technologies and quality initiatives into projects and activities in the organization.Provides guidance and mentoring to less- experienced staff members.Education and Experience: Bachelor's or Master's degree in Quality Management, Business Management, Engineering, Computer Sciences, or equivalent;Lean Six Sigma (Green or Black Belt) or other Quality certification required;Project management certification such as PMP/PMI certification preferred;Agile methodology training and/or experience preferred;Experience with Signavio would be nice to have;Typically 6-10 years experience.Education and Experience preferred: Experience with Signavio (Process Manager, Insights, Intelligence)Experience with customer centered process designExperience with process maturity models and assessmentKnowledge of the HP’s processes would be an advantageKnowledge and Skills: Proven track record of leading cross company process design projects including global, cross-functional initiatives.Proven track record of working in a cross functional team to deliver an improved business outcome.Proven track record of driving waste reduction projects.Strong process skills with attention to detail, customer first and lean thinking.Demonstrated skills of process mapping current processes and defining role specific processes for future stateDemonstrated skills of understanding activities and aligning them to a process hierarchyHigh degree of flexibility and the ability to work within a fluid, constantly changing environmentHighly developed collaboration, conflict resolution, relationship building, and communication skillsProven ability to work with/influence across functions within the organization to achieve actionable resultsExcellent verbal and written communication skills, including negotiation and influence skills, and group facilitation, with mastery in English.Experience with various team collaboration and program management tools, such as Visio, Zoom, SharePoint, Microsoft Teams, Service Now and SmartSheetHave used data collection and analysis tools and software packages to gather, integrate and analyze data from multiple sources;Understanding and experience in applying industry quality standards and methodologies;Hands-on get-things-done attitude.Job -QualitySchedule -Full timeShift -No shift premium (Mexico)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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