Senior Account Executive, Enterprise

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Senior Account Executive, EnterpriseAs senior Account Executive you are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities for strategic named accounts (across segments -commercial, mid-market, SMB, Enterprise). While the role based in Malaysia, may expect to travel within the region on need basis.As a consultative Sales Professional, you are expected to take ownership of positioning the full Genesys solution portfolio, developing and managing a sales pipeline, securing net-new business and driving revenue growth from within the existing customer base.This role focuses on both direct-touch and high-touch sales to end customers in the Malaysia region as well as coordinating sales motion, delivery and fulfillment through any one of our channel partners.The Senior Account Executive will own accounts in market as assigned by the manager.What You Can Bring to GenesysCarry a sales quota.The main external contact is with end-customers and channel partners.Invest 50% of available time in the pursuit of Top X opportunities by having regular contact with assigned top X accounts, and the other 50% progressing strategies and to develop the business with the functional team and channel partners.Complete Account Executive Documents for every focus or investment account in his/her territory and will coordinate the overall execution of the plan.The Senior Account Executive will establish solid relationships at all levels within their assigned accounts and direct account-related activities to ultimately achieve better account control than our competition.Manage a virtual team that is make up of cross-functional members, to drive sales campaign and must be able to lead the team and provide constant direction.Must have strong communication and decision-making skills in order to coordinate activities with multiple partners and internal organizations.Be responsible and accountable for the integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).Provide regular forecasts to the head of sales for the sub-region on current and pipeline opportunities.You have been there and done this…7+ years previous business-to-business experience (ideally Sales for a Software Company or System Integrator or working for a Transformation Partner) with a documented track record of success in complex and Consultative Sales EnvironmentSales experience in Cloud or SaaS-based software sales in customer-centricSales experience in business applications, system integrations, contact center applications and AI, will be a plus.Experienced securing deals with Enterprise, Multi-national companies across industries and countries like Malaysia, Indonesia, Singapore.Communication skills, verbal and written, in addition to building relationships within the internal organisationBusiness fluent in the English language,Communication fluency in Bahasa Malaysia, Bahasa Indonesia is plus.Effective presentation skillsDecision-making skillsAbility to influence for both externally and internallyPrioritization & Effective time managementFinancial skills in deal structuring including TCO analyses.Effective relationship buildingMust be able to function independently with minimal supervisionForecasting ability with experience with sales methodology like SPIN, Solution Selling, Meddpicc and use of SFDC Lighting.Must be able to lead a virtual team of customer success manager, presales, alliance, marketing, sales development rep, finance support personnel, and partners to effectively manage an overall sales campaign.Demonstration of success in large account management and quota achievement.Desired Skills and Experience Be responsible and accountable for the integrity of the proposals submitted including the overall structure of the deal and the pricing of the opportunity (as per any price approval guidelines).Provide regular forecasts to the sub-regional head of sales for current and pipeline opportunities.When it comes to people, the right fit at Genesys is someone with charisma and a ‘likeability factor’ who is determined to succeed, highly motivated to meet and exceed annual sales goals and willing to be coached for continuous growth and development.Genesys offers you an environment to deliver and be successful by being part of a strong salesforce committed to delivering success.Please note that Genesys will not accept resumes from agencies at this time.To be eligible to apply for this role you must be legally permitted to work in Malaysia#LI-JM1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.