Facilities Assistant

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys is seeking a Facilities Assistant to join our facilities management team at our Budapest office. The Genesys Global Facilities & Real Estate team supports over 50 locations around the world with headquarters located in Menlo Park, California.  This role coincides with an exciting time for the Genesys Budapest team following the recent opening of our new office located at Eiffel Square, Budapest. This new office will be home to a team of up to 200 R&D engineers and we are looking for a positive and outgoing person to join this fun and energetic team. The Facilities Assistant will be the ‘go to’ office contact for our employees as well as being the ‘face’ of the organization to our guests and visitors and will therefore be essential to setting the office culture and vital to the success and energy of this innovative work setting.Reporting to the site Facilities Manager, you will have responsibility for assisting in the delivering of a full array of office services to ensure the organization has the most suitable working environment for its employees and their activities. Using best business practice to improve efficiency and productivity, this role will be a key member of the facilities team and be accountable for the following duties:Act as office concierge/receptionist to welcome guests and visitors, answer incoming calls, book & coordinate meetings & events, and assist with general enquiries from staff and other building users.Support local staff on an as-needed basis.Assist in the delivery of soft and office services such as catering and hospitality, cleaning, security, desk move management and office furniture, etc.Ensure excellent workplace housekeeping and site is presentable for staff and external visitors.Conduct office administration tasks such as deliveries & stock management, mail & postage, courier requests, coordination of parking requirements, files & records management, and ensuring general office equipment is functional to meet staff requirements.Assist with coordination and act as site contact for maintenance activities, both planned and reactive.Assist with financial operations such as purchase order creation, invoice approvals, and operational cost tracking.Support and execute fun and social events, projects and office routine as needed, end to end.Help with travel plans of the company’s employees and incoming international visitors.Onboarding of new hires.Administration of H&S duties and coordinate all workplace activities and safety training in accordance with organization’s safety policy.Be an accountable member of the site emergency management team and undertake training in the required fields of first aid and fire warden duties.Work constructively with the wider EMEA FM team to promote continual development and sharing of ideas and best practice. Assist with promoting the facilities function and activities to all staff.Characteristics, Skills and Experience required:Minimum 2 years’ relevant experience in either facilities management or hospitality delivery with a demonstrable interest to develop within the field.Native or bilingual Hungarian.Excellent spoken and written English.A qualification in a relevant field is desirable e.g., Hospitality Industry, Facility & Office Management.Excellent customer service and people skills with a strong ability to communicate effectively verbally and in written format.Demonstrate a self-starter attitude and ability to work on own initiative.Organized, detail-oriented and able to handle multiple projects simultaneously while meeting targets.Excellent time management skills and the ability to prioritize work.Great interpersonal skills and capability to work collaboratively with other team members and the wider organization.Strong computer skills (PowerPoint, Excel, Outlook, Word).What do we offer?The warmest of welcomes: we will make sure you feel part of the Genesys team from day 1.The best of both worlds: the stability of a multinational company and the flexibility and speed of a startup company.Keep you in the loop: complete support and transparency from our global and local leaders.An A-team: talented and experienced professionals you can grow with professionally and an open & inclusive community.Career development: we will support your professional growth because your goals are important to us.Flexibility: we care about you and will support you in being at your best every day.Empathy: your well-being is our priority. You will have extra days off in August and October, and extra time off to volunteer to help a cause close to your heart.#LI-OnsiteIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.