Senior Program Manager, Regulatory

EbayeBay Inc (NASDAQ: EBAY) is a global commerce leader. We connect millions of buyers and sellers around the world, empowering people and creating opportunity through Connected Commerce. Founded in 1995 in San Jose, Calif., eBay is one of the world’s largest and most vibrant marketplaces for discovering great value and unique selection.Role overviewThe Regulatory Initiative has a mission to lead all aspects of the design and implementation of customer-centric solutions in response to new requirements resulting from new regulations. The team strives is to be customer-first and ensures any changes to our product or communications results in the best possible experience for the customer.The team works cross-functionally with many teams in the organization (markets, legal, tax, product, marketing, GCX etc) to ensure successful design and delivery of changes that are customer centric. We seek to not only deliver against new requirements with the least customer friction but, where possible, to address long-standing customer problems.We are looking for a Senior Program Manager who:Is strategic and can see the big picture to drive decisions and trade-offs across different areasIs comfortable diving into details when needed to understand where there may be blockers and help teams come up with solutionsIs comfortable working in a cross-functional environment and can get results through influencingHas a customer first approachHas a collaborative working styleHas an analytical demeanourKey responsibilitiesBe the Programme lead for a set of regulations or related horizontal topics (mostly US/ Canada focused)Work with tax/legal/GR teams to understand the impact of the new regulations and how these translate into new requirementsWork with analytics to understand business impactDevelop, in collaboration with these teams, risk-based options that take both company risk and customer impact into account and provide recommendations to leadershipBe responsible for business requirements for these projects and work collaboratively with Product counterparts to ensure solutions are prioritized, crafted and implementedBe responsible for the relationship with impacted BUs (e.g. countries, Exports team, etc.) to ensure key partner feedback is acquired and solutions alignedCoordinate with the PMOs/ teams of each workstream involved (e.g. Product, Tax, GCX)Partner management: e.g., for large regulations, coordinate and run regular Steering Committees to drive decision makingExperiencePotential candidates will have had project management experience and/ or consulting experience. Experience working in an international organization on large-scale projects, influencing partners across a range of functions and/ or e-commerce is a plus. Other requirements:Ability to deliver in a constantly evolving, multi-national, and cross-functional businessProject and/ or program management experienceExperience communicating sophisticated topics to senior audiences, driving decision making and involving all partners appropriatelyExperience leading cross-functional teams and achieving results through collaboration and influenceA phenomenal teammate, who is upbeat, flexible, and comfortable with navigating through ambiguity in a trust-based, human wayStrong attention to detail and grasp of dataExcellent written and verbal communication skillsBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.