Director of Analytics and Research

Memora Health works with leading healthcare organizations to make complex care journeys simple for patients and clinicians so that care is more accessible, actionable, and always-on. Our team is rapidly growing as we expand our programs to reach more health systems and patients, and we are excited to bring on a Director of Analytics and Research.  The Director of Analytics and Research will have the critical responsibility of overseeing our efforts to measure and track the impact of Memora’s care programs on delivering value to patients and care teams. The ideal candidate will bring deep quantitative skills in health services research as well as experience with performance assessment and working with data sets in healthcare. This role will be an integral part of our Product Team, and will also work closely with colleagues from Memora’s Product, Client Success and Commercial functions. Ideal candidates will be driven by the problem we are solving but also by the innovative approach and technology that we are applying to healthcare - looking to make a significant impact on healthcare delivery. We’re looking for someone with exceptional curiosity and enthusiasm for solving hard problems. Primary Responsibilities: Apply a quantitative lens to measuring the impact of Memora’s digital care programs, tracking outcomes that matter to patients as well as assessing value delivered to clients and care teams Lead our organization’s efforts to track program performance and generate insights that can be used to enhance and improve our programs Lead our with the reporting and business intelligence function to enhance and strengthen our reporting both for specific programs and clients, as well as across programs Support our Commercial Team to deliver ROI projections that can help prospective clients understand the value our offerings can unlock Support our Client Success Team to track metrics that highlight the impact of our programs for each of our clients   Support Clinical Products, analyzing and compiling program performance data to support the iteration and optimization of program design Play a lead role in writing white papers, manuscripts, and case studies  Collaborate with client research teams to measure the impact of our programs and generate academic publications    Qualifications (Required): Masters or PhD in health services research, epidemiology, public health or related field Deep industry work experience, such as  time working in digital health, in an academic medical center, or at a health plan, preferably in a health economics and outcomes research (HEOR) role or on a medical economics team Excellent written and verbal communication skills, including comfort with public speaking as well as the ability to write for both academic and lay audiences Experience working with healthcare datasets and knowledge of biostatistics Experience with all aspects of the clinical research process including study design, IRBs and compliance, data analysis, and compilation of final manuscripts Familiarity with quality measurement in healthcare, including pay-for-performance programs, HEDIS and STARS measures Strong prioritization, time management, and organizational skills, with high attention to detail, accuracy, and accountability Exceptional leadership and team-building skills, with a history of successfully managing and mentoring teams of analysts Enthusiasm for learning, teamwork, and professional personal interaction   Qualifications (Bonus): Familiarity with healthcare financial data, billing data, and claims data Experience with health actuarial analysis, ROI models and program evaluation  Prior experience in the health technology space, including time spent assessing the impact of digital health tools on clinical outcomes Leadership skills, including prior experience managing teams of analysts   What You Get: An opportunity to work on a rapidly scaling care delivery platform, engaging thousands of patients and care team members and growing 2-3x annually Enter a highly collaborative environment and work on the fun challenges of scaling a high-growth startup Work alongside world-class clinical, operational, and technical teams to build and scale Memora Shape how leading health systems and plans think about modernizing the care delivery experience for their patients and care teams Improve the way care is delivered for hundreds of thousands of patients Gain deep expertise in healthcare transformation and direct customer exposure with the country’s most innovative health systems and plans Ownership over your success and the ability to significantly impact the growth of our company Competitive salary and equity compensation with benefits including health, dental, and vision coverage, flexible work hours, paid maternity/paternity leave, bi-annual retreats, Macbook, and a 401(k) plan Memora is committed to the principle of pay equity and regularly assesses compensation across our U.S. work locations resulting in a standard pay range, typically updated each year. The applicable base pay will depend on various factors such as complexity and responsibility of role, job duties and responsibilities, and relevant experience and skills. Certain roles have the opportunity to participate in revenue- or utilization-based sales incentives, depending on the terms of the compensation plan and the employee's role. Remote- U.S. Pay Range $190,000 — $220,000 USD About Memora Health: Memora Health, the leading intelligent care enablement platform, helps clinicians focus on top-of-license practice while proactively engaging patients along complex care journeys. Memora partners with leading health systems, health plans, and digital health companies to transform the care delivery process for care teams and patients. Our platform digitizes and automates high-touch clinical workflows, supercharging care teams by intelligently triaging patient-reported concerns and data to appropriate care team members and providing patients with proactive, two-way communication and support. Memora Health is headquartered in San Francisco, CA, with clients and team members across the country, and is backed by Andreessen Horowitz, Transformation Capital, General Catalyst, AlleyCorp, Frist Cressey Ventures, Martin Ventures, Kevin Durant and Rich Kleiman’s Thirty Five Ventures, Sachin Jain, and several other strategic healthcare groups.     Applicants must be currently authorized to work in the United States on a full-time basis. Memora Health participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.