Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job DescriptionLocation: ChennaiSummary: The Manager, HR, India provides both strategic and tactical human resources leadership and support that meets the needs of the business. Reporting directly to the Director - HR, India, the individual shall develop HR strategies and implements HR practices in support of organizational advancement. The Manager, HR shares responsibilities to change the organization in ways that enable it to pursue its mission and vision. In partnership with leadership, the Senior Manager, HR is responsible for creating, developing and executing programs that produce clear results in an efficient, effective, creative and committed team.Key Responsibilities: • Provides leadership, direction and counsel to Senior Leaders and managers in all of the disciplines of Human Resources (e.g., recruitment & selection, compensation, organizational development, learning & development, performance management, employee engagement, coaching and employee relations)• Leads HR team in the development of content, policies and training in support of HR processes• Develops and recommends communication and change strategies to ensure the business is moving in a desired direction• Provides a true hands-on approach as well as the ability to successfully monitor the "pulse" of the employees to ensure a high level of employee engagement• Shares in the ultimate responsibility for creating a great place to work. Through organization development, continuous improvement, employee engagement and culture initiatives, helps lead the business to long-term excellence• Contributes to the development of the overall direction and people strategy• Communicates effectively at all levels of the organization with the ability to influence appropriately• Develops, implements, and ensures consistent application of HR strategies, guidelines, and programs• Identifies business needs and develop plans for resolution• Creates and implements internal standards for continual improvement of the efficiency and effectiveness of the HR function• Maintains current knowledge and understanding of regulations, industry trends, current practices, new developments and applicable laws regarding human resources and ensures compliance with all Federal and local statutes involving employment• Demonstrates honesty, integrity, responsibility and fulfillment of commitments• Build and maintain effective working relationships with global HR Team and cross functional relationships within APAC.• Ability to travel both domestic and international• Special Projects as required. Identified projects include but not limited to:o HR portalo Employee Handbookso Workday (HRIS system)o Orientation / on boarding programso Training / Talent programsRequirements / skills preferred:• Bachelors/Master’s degree in related field (preferred)• 10+ years’ relevant, broad HR experience with 7+ years at a manager level, OR, equivalent combination of education and experience;• Demonstrated success in developing and implementing HR strategies• Ability to maintain, understand and respect confidentiality and handle sensitive situations with excellent judgment and discretion• Ability to provide vision and leadership• Excellent communication skills, both verbal and written; strong interpersonal, collaboration and teamwork skills• Effective and positive persuasion and influencing skills• Strong written and oral communication skills, analytical and reporting skills (HRIS) and attention to detail• Ability to handle stress and stay organized, focused, even-tempered and congenial when faced with multiple deadlines• Experience within a matrixed environment• Demonstrated ability to understand and promote the linkage between business and operational priorities and human resources activities• Ability to deal tactfully and confidently with internal and external customers • Strong knowledge of India employment laws and regulations• Demonstrated usage of change management techniques in a business setting• Strong organizational re-design capabilities• Strong bias for action and keen sense of urgencyIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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