Joining Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that will put you in an accelerated growth, both personally and professionally.Job Responsibilities :We are seeking a dynamic and strategic-minded Associate Manager, Global Sales Support & Operations (B2B Platform) with a focus on B2B operations in the realm of digital content distribution. You will take the lead in managing and optimizing Razer Gold’s B2B platform ecosystem, catering to our business partners in the digital content distribution industry. Your role will encompass setting the strategic direction, ensuring peak platform performance, and delivering a seamless experience for our B2B partners.B2B Platform Strategy (Digital Content Distribution):Develop, communicate, and execute a comprehensive platform strategy tailored to the unique requirements and objectives of our B2B partners in digital content distribution.Identify opportunities for growth, innovation, and enhanced B2B partner experiences within the digital content distribution platform.B2B Partner Engagement (Digital Content Distribution):Cultivate strong relationships with our B2B partners in the digital content distribution industry. Understand their needs, gather feedback, and ensure alignment with their business objectives.Platform Development and Maintenance:Oversee the planning and execution of digital content distribution enhancements, feature releases, and technical improvements, ensuring the platform meets the dynamic needs of our B2B partners.Ensure the technical infrastructure for digital content distribution is scalable, secure, and reliable.B2B User Experience:Continuously analyze user behavior and feedback from B2B partners in digital content distribution to optimize the platform's usability, responsiveness, and overall partner experience.Implement best practices in UX design and interface optimization tailored to digital content distribution.Requirement Gathering, Prioritization & Release Management:Collaborate with stakeholders, various departments, developers, and designers, to gather and prioritize product requirements.Develop business requirement documents and work closely with Product Manager to create detailed user stories, acceptance criteria, and specifications for feature development.Collaborate with Product Manager and development team to plan and coordinate product releases.Communicate release plans, features, and updates to internal teams and external stakeholders.Quality Assurance:Conduct regular quality assurance checks to identify and address technical issues or bugs that may affect our B2B partners in digital content distribution.Training and Documentation:Provide training and documentation tailored to our internal teams.Provide documentation tailored to our B2B partners and training where appropriate.Stay informed about industry trends and best practices related to B2B digital platforms in the digital content distribution space.Pre-Requisites :Bachelor's degree in Business, Computer Science, Information Technology, or a related field.Experience in B2B platform ecosystems, digital product management, or a similar role, with a focus on digital content distribution preferredExcellent project management and organizational skills.Excellent communication and collaboration skills.Ability to translate business needs into actionable product features.Familiarity with Agile development methodologies.Strategic thinking and problem-solving abilitiesAre you game?
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