Vice President of Data & AI/ML

The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods. Through our work, we are committed to contributing to a sustainable future, both for fashion and for our employees. Authenticity is a core component of our business; we value it in our products and we celebrate it across our teams by encouraging every TRR employee to bring their REAL authentic selves to work each day. We’re hiring, and we’d love for you to join our dynamic team!   As a Vice President of Data & AI/ML at The RealReal you'll drive our Data Science, Machine Learning and Data Engineering Organization. You will own critical systems throughout the platform and be responsible for your team's performance, delivering impact to the organization on both top and bottom line, and be a contributing and collaborative member of the tech team and company. What You Get To Do Every Day Develop and manage the strategy, and supporting roadmap, for the Data & AI/ML function  Manage the Data Scientists, ML/AI Engineers and Data Engineers Own the company data pipelines supporting core analytics, reporting, finance and related functions Own and develop software services that solve real pain points and frustrations for the customer and deliver measurable business value Collaborate with leadership, Product management, Design, engineering groups and other company stakeholders in the development of impactful products that use our differentiated data Lead, develop and mentor team members to build the company's overall expertise in Data Science, ML and Data Engineering Work to make The RealReal an innovator in the space by bringing passion and new ideas to work every day. Scale ML model performance, debugging and monitoring ML applications and tuning pipelines Lead the Design and implementation of machine learning life cycle management Process engineering and re-engineering to optimize and ensure TRR can address challenges that may occur when integrating our models into workflows, applications and/or systems. Lead the adoption, use and governance of common tools and techniques to build large-scale AI applications, including productionizing models with CI and CD Architect and maintain TRR enterprise Machine Learning ecosystem and sustainable infrastructure to serve the needs of our Data Scientist teams; support our data-driven business activities at large scale. Perform R&D on new technologies and solutions to improve accessibility, scalability, efficiency and abilities of machine learning and analytics platforms Influence how ML/AI can be used to create demand, enable sales, and support different organizations including product, merchandising and marketing with predictive and prescriptive intelligence Collaborate with Analytics, Research and Insights team on how to optimize, improve and create action plans as we continue to leverage our data and understand our customers deeper, conversion rate optimization, and customer churn opportunities What You Bring To The Role 15+ years of progressive business experience in the data management  / big data, data science, and AI/ML domain, including 5+ years of senior leadership experience building and leading successful Data and ML/AI organizations Experience with creating and deploying ML/AI plans and capabilities across the organization that had significant business impact Proficient in translating business strategy into a Data Science and AI/ML vision, driving the creation and execution of a multi-year roadmap with a focus on data strategy, architecture, engineering, data science, data mining, and machine learning / AI Demonstrated ability to develop and deliver compelling executive-level presentations Excellent verbal & written communication skills with demonstrated ability to convey complex concepts and analyses in an accessible and compelling way Demonstrated ability to lead projects and teams in a fast-paced environment and to inspire rapid adoption of change in a complex matrixed organization with distributed virtual teams A results-driven leader with exceptional business vision and strategic acumen, proven in solving complex problems, cultivating creativity, and effectively extracting the broader business narrative from facts and data Experienced in implementing an enterprise-level Data Governance program, fostering partnerships across the business, and employing best practices to ensure data consistency across Data and Analytics platforms, tools, and solutions Plus: Deep understanding of healthcare data, particularly clinical and claims data, and how to leverage this data to drive business outcomes   The expected salary range for this role is $315,000 - $325,000. To determine starting pay we carefully consider a variety of factors, including primary work location and an evaluation of a candidate’s skills, experience, market demands, and internal parity. Additionally, salary is just one component of TRR’s total rewards package. Depending on role, employees may also be eligible for a bonus program, incentive pay and benefits. GHR8592 #LI-AA10 #LI-Remote     The RealReal is the world’s largest online marketplace for authenticated, resale luxury goods, with more than 30 million members. With a rigorous authentication process overseen by experts, The RealReal provides a safe and reliable platform for consumers to buy and sell their luxury items. We have hundreds of in-house gemologists, horologists and brand authenticators who inspect thousands of items each day. As a sustainable company, we give new life to pieces by thousands of brands across numerous categories—including women's and men's fashion, fine jewelry and watches, art and home—in support of the circular economy. We make selling effortless with free virtual appointments, in-home pickup, drop-off and direct shipping. We do all of the work for consignors, including authenticating, using AI and machine learning to determine optimal pricing, photographing and listing their items, as well as handling shipping and customer service. At our 13 retail locations, including our twelve shoppable stores, customers can sell, meet with our experts and receive free valuations. The RealReal is committed to providing an equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We will consider qualified applicants for a position regardless of arrest or conviction records.  At TRR, People Come First. That’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can read about our Diversity Equity and Inclusion program here . Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.