NVIDIA Networking division is a leading supplier of innovative end-to-end InfiniBand and Ethernet connectivity solutions and services for servers and storage. We offer market-leading solutions that include adapter cards, switches, cables, and software to support networking technologies. Our products optimize data center performance and deliver industry-leading bandwidth and scalability. In addition, we serve a wide range of markets including high performance computing, enterprise, data centers, cloud computing, big data, and Web 2.0. We are constantly reinventing ourselves to stay ahead of the market and bring groundbreaking products and services to the industry.We are looking for highly motivated Service Desk representative, to provide outstanding IT support. Our IT support team provides excellent user experience through great knowledge and excellent service!What you’ll be doing:Provide best in class service level and complianceResolve hardware and software issuesOnboard new hires from IT aspect / offboard leaving employeesLaptops and Desktops installation/deploymentDocument your efforts, tasks and activities (ticketing system) and assist in the creation and maintaining of all technical documentationWhat we need to see:2+ years of experience in hands-on technical supportDemonstrable ability to resolve users’ problems and issues utilizing appropriate internal and external resourcesExperience with Audio Video systems and conference rooms supportHigh level English (verbal and writing)Excellent ability for self-learning, responsiveness, and can-do attitude while under stress, Organized and willing to do the above and beyond!Ways to stand out from the crowd:Knowledge in Linux and MacOS environmentsPractical knowledge in Active Directory and O365 ExchangeNVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people in the world working for us. If you're creative, bold and enjoy having fun, then what are you waiting for apply today!
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