Network & Security Engineer

Network & Security EngineerEquinix is the world’s digital infrastructure company, operating 250 data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20+ years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,000+ networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment that is foundational to our core values as a company and is vital to our success.Job SummaryThe Network & Security Senior Associate Engineer will be a part of a highly competent delivery team, responsible for designing, building and supporting, typically datacentre-based network and security infrastructure solutions; delivering service level agreements to ensure the continued operation of those solutions.  Confident in multiple technology concepts, such as firewalls, routers, switches load-balancers, etc, and is able to operate those technologies to an excellent standard.  Possesses or able to achieve at least two professional qualifications in a relevant technology or vendor.  Able to pursue and attain vendor certification to the intermediate-level (e.g. Fortinet NSE level 4).  Able to be an SME in one relevant core technology vendor.ResponsibilitiesEngineering: - Execute and participate in proofs of concepts. - Evaluate and score vendor solutions against use cases for final selection. - Manage project timelines, executing deliverables in partnership with internal teams and suppliers. - Implement new solutions for both internal and external customers.   Operations: - Manage day-to-day network and security operations,  - Triage events and tickets for network and security operations incidents, being part of T2 team - Operate and troubleshoot firewalls, routers, switches, load-balancers, security device management systems, IDS/IPS, and DDoS mitigation systems. - Work in line with change control and configuration management processes.   Incident Response: - Manage day-to-day network and security incident response,  - Investigate, research, and analyze security incidents. - Use established procedures for incident remediation, escalating as needed for guidance.   Innovations: - Continually improve network and security support services. - Enhance processes and procedures for optimum efficiencies and service quality. - Implement infrastructure performance and capacity tuning techniques. - Manage ECX Enablement deployment projects at a technical level.   Policy & Compliance: - Follow processes to maintain security policies for internal and external customers. - Resolve intermediate customer security inquiries per documented guidelines. - Execute against compliance road-map relevant to each customer.   Service Delivery: - Perform fulfillment for quote to cash transactional tickets. - Work in line with change control, problem, and configuration management processes. - Contribute to the successful delivery of departmental projects. - Collaborate with cross-functional teams to resolve roadblocks and identify root causes.   Qualifications: - Bachelor’s degree in Information Technology, Computer Science, or related experience - Understanding of ITIL v3 framework, and relevant working experience  - 3~5 years working experiences for Juniper Switches, and FortiGate firewalls, such as:  VPN configuration, firewall policy changes,   Adding/amending switch configuration  Adding a new BGP (Border Gateway Protocol) peer  Troubleshooting customer networks  - Juniper and FortiGate relevant qualification (JunOS, not SRX) - Ability to achieve intermediate-level vendor certifications (e.g., Fortinet NSE level 4). - Holding current SC clarence or able to get SC clearence - SME (Subject Matter Expert) in at least one relevant core technology vendor.   Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.