Engineer II - Quality

Job Summary:Who we are.We’re fans who help fans everywhere get into the live events they love.  A proud division of Live Nation Entertainment, Ticketmaster has changed the way the world connects with their favourite artists, teams, and shows, and we continue to shape innovation every day. We’re not just selling tickets (though we do that better than anyone else), we’re enriching lives one amazing experience at a time. And we think that’s pretty amazing. If you’re passionate about the magic of live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Why you should work with us.Our biggest investment is in our people. We offer comprehensive health benefits and 401k matching, student loan assistance, plus career-boosting opportunities like tuition reimbursement and targeted development sessions to help all eligible employees thrive. At Ticketmaster, expect the fast-pace excitement of a startup with the rock-solid support from an industry leader – with plenty of ticket perks on the side.The Role:At Ticketmaster, the QA Automation Engineer plays a crucial part to improve quality, speed up QA time, and ship better products more consistently. You pair with developers to coach them in performing better exploratory testing, work to extend and build automated test coverage, and work with managers to help improve QA processes across the entire team.As QA Engineer II, you collaborate with highly talented and supportive developers, designers, project managers and product managers on innovative projects building world-class products. You assess the risk, solve quality challenges, perform exploratory testing, create and manage automated scripts, and coach junior QA engineers in doing the same. You help ship better products more consistently and grow the QA team’s knowledge base.What the job is:Work in a scrum team and be responsible to transform from product feature requirement to test strategies, test planning and test cases designContribute to the overall automation effort in both test cases automation and automation framework development / enhancementDevelop and execute against a solid automation strategy for delivering the highest quality product releasesPerform functional, usability, performance and load test for various components and projects in web/mobile domainPartner with other QA members and teams on designing and implementing company-wide quality initiatives and enhancementsCreate and manage test plans for projects they are responsible for and attend meetings to communicate with the overall teamPush the team to help ship great software, not just prevent poor software from being releasedAssess and mitigate risks that have an impact on the quality of the products we buildUnderstand and help communicate the complexities of Ticketmaster’s internal systems to help test against known issuesAct as the lead in root cause analysis work for complex software and data issuesSupport and drive the Automation Framework / maturity Models by partnering with development teams early in the development phase to create/perform automated testingWhat a qualified candidate should possess:CS degree or related requiredJavaScript experience strongly preferred4+ years of experience in a software testing/quality assurance role, including strong UI testing automation, designing test strategies, performance and security testing tools and strategies requiredMust have worked in position which have site and product releases on a frequent basisExpert experience developing automating test suites coupled with expert level experience with manual testingHighly detail-oriented and able to learn new technologies quicklyExpert experience with Software Development Life Cycle (SDLC) and QA ProcessesStrong experience with QA tools and techniques. Including but not limited to test suite software, automation tools, defect tracking systems, business requirement documentation systems, etc.Expert experience with browser and server-side test automation tools and good understanding of mobile (iOS and Android) ecosystemsAdapts to change, open to new ideas, takes on new responsibilities, handles pressure, and adjusts plans to meet changing needsResults oriented and can be counted on to meet or exceed goals; pushes self and others for resultsDeals with problems as they arise, focusing energy and resources on those situations until resolved; identifies new opportunities and takes action; takes on new responsibilities when neededHighly motivated self-starter who can work with minimal supervision or as part of teamStrong experience with BDD style automation with Selenium-JavaGood understanding of web-based performance & load testing toolsExperience with bug / issues tracking tools such as JIRAOur work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEqual Employment OpportunityWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.Hiring PracticesThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position in California is:$81,000.00 USD - $102,000.00 USDThe expected compensation for this position in Washington is:$81,000.00 USD - $102,000.00 USD** Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the Washington Equal Pay and Opportunities Act. It is estimated based upon what a successful California applicant or an individual working in this position in the state of Washington would be paid. It assumes that the candidate will be in California or Washington or perform the position from California or Washington. Similar positions located outside of California or Washington will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California and Washington Laws, a potential new employee’s salary history will not be used in compensation decisions.