Business Insights Services Data Analyst

Calix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value.This is a remote position that can be based anywhere in the United States or Canada.Are you a business data analyst that wants to make a broad impact?  Do you excel in telling data stories and creating compelling data visuals designed for decision makers? Business Insights Services will partner directly with Calix customers to leverage their business data to answer specific questions or solve unique business challenges. The Data Analyst will design, prototype, and manage an expanding catalog of defined business engagements leveraging a customer’s data that results in a detailed action plan with compelling data visuals and actionable recommendations.  You will be instrumental in supporting our success engagement experts in delivering Business Insights Services consultations to senior leadership audiences for our most valued customers.Responsibilities: Be a thought leader, change agent, and trusted advisor to Broadband Service Providers (BSPs), who are Calix cloud customers, partnering with engagement experts as we help our customers use data to make informed decisions that drive successful business outcomes Collaborate with Business Insights engagement experts and other cross functional key stakeholders, including Sales, Professional Services, Customer Success, Marketing, Digital Programs, etc. to establish and expand the portfolio of Calix customers investing in Business Insights ServicesManage the technical design, development, and delivery of an expanding catalog of defined business engagements leveraging a customer’s business dataEstablish data analytics processes, roles, quality criteria, and performance metricsReview and approve project plans, timelines, deliverables, and managing resourcesReview and approve data models, frameworks, and architectureSelect and implement (or oversee implementation) of all data analytics tools and frameworksResponsible for overall data governance, preparing and warehousing, as well as reporting and advanced deliveryContinuously improve our analytic processes and adopt relevant new technologyInnovate new concepts of how we can use analytics to drive positive business outcomes for Calix customersDocument best practices in data visualization, data analysis, and user trainingUse Atlassian toolkit to document, track and ensure all functional requirements and non-functional requirements have been met before deployment to production for new offersRequired Qualifications: Minimum 5 years of experience working as a business analyst Strong written and verbal communication skills combined with the ability to build meaningful and influential relationships with a broad range of stakeholders  Good communicator & coordinator with a “design thinking” approach to solving problems Ability to translate complex needs into appropriate solutions while remaining sensitive to the complexities of the business  Technically proficient with SQL and client reporting tools such as excel, Power BI​ or similar Proficient scripting coding skills Detail oriented with the ability to analyze and interpret data at very precise and low levels, but always with an eye for the bigger strategic picture and goals Ability to work well within a team and collaborate with external groups Flexibility/adaptability with a can-do attitude, and an ability to react quickly to identified opportunities Bachelor’s degree in Data Analytics, Engineering, Physics, Mathematics or a technical field, or comparable work experience required Appreciation for a culture of not taking ourselves too seriously, while taking our work very seriously  Broad domain skills, i.e., knowledge of finance, HR, marketing, sales, etc.Knowledge of a wide range of data models, algorithms, and statistical analysis techniquesExperienced in Agile software development Excellent data visual design thinking that chooses the right data visual for the audience and tells the data story clearlyAble to adapt to, and lead through change, driving clarity through ambiguityStrong project management and program deliveryCollaborative and consultative work styleDesired Qualifications: Background in professional or consulting servicesExperience dealing with senior stakeholders across a companyBackground in telecommunications, broadband or managed services industries, or relevant understanding of industry-related challengesLocation:Remote-based position located in the United States or Canada#LI-RemoteCompensation will vary based on geographical location (see below) within the United States. Individual pay is determined by the candidate's location of residence and multiple factors, including job-related skills, experience, and education.For more information on our benefits click here.There are different ranges applied to specific locations. The average base pay range (or OTE range for sales) in the U.S. for the position is listed below.San Francisco Bay Area Only:105,000.00 - 157,400.00 USD AnnualNational Major Cities plus, CA, CO, NY Metro area:91,300.00 - 136,900.00 USD AnnualRegional plus NY:82,200.00 - 123,200.00 USD Annual