Senior Counsel, Mortgage Servicing

About the Company Valon’s mission is to empower every homeowner. We believe the journey of home ownership starts when you get your keys, but lasts far beyond. We’re creating a world where home ownership comes with ease, security, and financial know-how. Our growing team of engineers, operators, product enthusiasts, and experienced servicing professionals are leveraging technology to fundamentally improve the homeownership experience. Through mortgage servicing—the process of paying off one’s mortgage—Valon is taking the first step in transforming the industry one homeowner, and lender, at a time. Legal, Risk, and Compliance at Valon  The Legal, Risk, and Compliance (LRC) department at Valon is responsible for interpreting and advising our company on the various legal, regulatory, and contractual provisions that impact the business. Given how heavily regulated the mortgage industry is, compliance and risk management sit at the very core of our business. The team partners closely with our operations, finance, and technology teams to provide the applicable legal and compliance expertise and frameworks that help inform the decisions that the business makes.  As a member of the LRC team, you will work closely with internal clients across the company to ensure that Valon’s interests are protected. About the Role We are looking to add an experienced Senior Counsel to our Legal, Risk, and Compliance team. In this role, you will be responsible for handling legal and compliance matters and advising the business as we rapidly scale our loan portfolio and build the technology platform that will continue to transform the mortgage industry.    Valon is seeking to redefine the homeownership experience by building better technology. To that end, you will work cross-functionally across the business on a full range of mortgage issues, ranging from development for new product features in the servicing platform to operational process requirements to individual loan-level escalations. We're looking for someone who has deep experience advising business partners on end-to-end mortgage servicing legal and regulatory issues, including investor guidelines, state and federal regulations, and contractual obligations.  You will also support Valon Mortgage’s operations by providing legal guidance for escalated homeowner disputes, complaints and servicing-related litigation. Part of your role will involve issue spotting and working with the business to mitigate risk.  We are looking for someone who is excited to roll up their sleeves and dive into the weeds. The right candidate is extremely detail-oriented, has excellent organizational and leadership skills, and thrives in a fast-paced, dynamic environment. This role requires someone who can work independently as well as build out and run a team.  Responsibilities Direct legal and compliance oversight of day to day mortgage servicing operation issues Manage issue-specific remediation initiatives, including the tracking of all rationale and actions taken to fully remediate.  Review and management of escalated homeowner incident responses Create and approve customer facing documents and communication as it relates to homeowner complaints and disputes Interface with clients, regulators, and investors, including state regulators, Fannie Mae, Freddie Mac and Ginnie Mae Review responses to external exam and audits and lead interactions with regulators to ensure Valon’s success throughout each exam and audit Proactively identify and advise partners on risk issues Provide legal and compliance guidance for product development and process improvements Management of servicing-related litigation matters Own internal oversight processes that ensure compliance of servicing operations with applicable laws and regulations Develop and maintain a deep understanding of the mortgage servicing industry and keep up-to-date with industry developments and regulatory changes Work closely with other departments, including operations, product, and engineering, to ensure compliance IDEAL BACKGROUND  Deep understanding of the mortgage servicing industry, including regulatory compliance and risk management Previous in-house experience with mortgage servicer, regulator, or financial services company Previous experience advising on UDAAP Previous experience advising on state and federal regulatory issues, including Reg X and Reg Z Previous experience interfacing with state and federal regulators on examinations Experience creating and drafting policies, procedures and control documents.  Excellent communication and collaboration skills with the ability to work cross-functionally and at all levels of the organization Strong problem-solving skills and the ability to drive complex projects to completion Minimum Qualification s Licensed to practice law in at least one state Minimum of 3 years of experience as an attorney in a law firm or in-house role What we can offer: Medical, dental, and vision insurance plans Flexible sick days and flexible PTO days  Monthly lunch stipends (groceries qualify!) Commuter benefits PC, custom accessories, ergonomic equipment $200 budget Support for H1B, TN, and E-3 Visa change of employer transfers Pre-tax and Roth 401(k) plan- early eligibility Throughout the interview process, please remember that emails will only be from valon.com emails. We won't ever be asking for any personally identifiable information during the interview process itself. Please reach out to talent@valon.com if you have any requests to verify the authenticity of an outreach.   Valon is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. Valon makes hiring decisions based solely on qualifications, merit, and business needs at the time.