Smartsheet is looking for an experienced Revenue Operations Analyst to support and accelerate the productivity of our Worldwide Field Operations organization. In this role, you will help define Smartsheet's growth strategy through insights produced with data analysis. You will work directly with senior leadership to inform strategic decision-making as part of a collaborative, motivated team. Your work will be instrumental in helping our Sales partners optimize their pipeline, increase retention, and close deals.
Our ideal candidate is curious and displays an ability to translate business questions into analysis, reports, and recommendations. To be successful in this role, you are able to communicate to a diverse audience of internal stakeholders. You should have strong technical acumen with data analytics tools and languages, the ability to identify areas of opportunity within the business, and build innovative solutions.
In 2005, Smartsheet was founded on the idea that teams and millions of people worldwide deserve a better way to deliver their very best work. Today, we deliver a leading cloud-based platform for work execution, empowering organizations to plan, capture, track, automate, and report on work at scale, resulting in more efficient processes and better business outcomes.
You will report to our Manager, Revenue Operation Analytics.
You Will:
Help to create, evolve, and maintain the reporting infrastructure for the Sales organization to promote more intelligent discussion at all stages of the sales funnel
Act as a business partner to Sales leaders to understand and identify essential business questions and challenges
Lead projects to develop answers and solutions to those questions and challenges as well as developing KPIs to track results
Partner with engineering, data science, and other analytics teams to build scalable analytics solutions
Present insights to executives that will drive performance improvements and establish scalable process enhancements across Sales regions
Mine large datasets, draw relevant insights and create visualizations to summarize findings
Analyze and monitor data for anomalies (recognizing trends and data quality)
Guide commission and territory planning processes with analytical support
Be a mentor and leader to the more junior analysts on the team
You Have:
Bachelor's degree in a quantitative field (e.g. engineering, sciences, math, statistics, business, or economics)
5+ years of experience in an analytics role with increasing responsibility
Experience in Cloud and SaaS go-to-market (GTM)
Expertise in SQL and preparing data for analysis, modeling, and visualization
Experience working with a business intelligence tool like Looker, Tableau, PowerBI, etc.
Experience with statistics (time series analysis, cluster analysis, multivariate analysis)
Experience publishing and presenting data and findings to non-data users
Perks & Benefits:
100% employer-paid medical, dental, and vision coverage for full-time employees
Equity - Restricted Stock Units (RSUs) for eligible roles
Lucrative Employee Stock Purchase Program (15% discount)
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Incidental Sick Leave
Teleworking options from any registered location in the U.S. (role specific)
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional development including access to LinkedIn Learning online courses
Company Funded Perks, including a counseling membership, primary care membership, local retail discounts, and your own personal Smartsheet account
Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. California & New York: $118,800 to $172,800 | All other US States: $110,000 to $160,000.
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to encouraging an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status following applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we build an inclusive environment that encourages and supports the diverse voices of our team members who also represent the diverse needs of our customers. We're looking for people who are driven, authentic, supportive, effective, and honest. You're encouraged to apply even if your experience doesn't precisely match our job description—if your career path has been nontraditional, to set you apart. At Smartsheet, we welcome diverse perspectives and people who aren't afraid to be creative—join us!
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