Inbound Product Manager, Professional Services Automation

Company: Workday
Company: Workday
Location: Ireland, Dublin
Commitment: Full Time
Posted on: 2023-12-06 05:02
Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamDo what you love. Love what you do.At Workday, we help the world’s largest organizations adapt to what’s next by bringing Finance, HR, and Planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.It's fun to work in a company where people truly believe in what they're doing. At Workday, we're committed to bringing passion and customer focus to the business of enterprise applications. Our Products & Technology Product Management team powers it all. If you like wild growth, big challenges, and working with happy, enthusiastic over-achievers, Workday is the place for you.We are a team of bright, kind, and solution-oriented people focused on crafting value for our customers. We can solve problems individually but understand that the best solutions are found when the team brainstorms ideas together. We are excited about balancing the need to deploy new solutions quickly and designing solutions that are secure, reliable, maintainable and scalable for the long run.About the RoleOur Inbound Product Management team for Workday Professional Services Automation (under the Office of the CFO) is growing, and we're seeking a Product Manager with proven understanding of resource scheduling in the Professional Services industry.Have you designed, built, or implemented a resource scheduling solution to best match up available consulting resources against open projects? Do you have experience with resource scheduling requirements common in Professional Services engagements (i.e. matching people to work)? Are you well versed in the various parameters needed to find the resources that best fit the customer projects and maximize project profitability/utilization for the organization?Have you been a hands-on Product Manager or Implementation Consultant? Are you passionate about software products that excite end-users like yourself?We want your perspectives and fresh ideas to contribute to our market-leading PSA solution!As a member of our product team, you will gain in depth knowledge of our applications, product development methodology and processes through formal and informal training to become the owner of the functional application design. You will gather business requirements and produce functional design specifications, to lead the business application design process with Sr. Product Managers and Software Engineers. As the product expert, the end-to-end experience owner and the “face” of the product area you will be the product champion and expert point of contact for implementation consultants, support desk,documentation, sales support and marketing. Our Product Managers partner with Alliances, Product Strategy, Services, Implementers and Product Leads across the business to advise the near-term and long-term product investments. As well as review, comment and follow-up on bug and enhancement requestsfrom our customers.About YouBasic Qualifications3-5+ years of product management experience2+ years of experience as a consultant for a professional services firm, or a resource or project manager2+ years of product owner experience or working closely with product manager to translate customer and market needs into product deliverables and release support through the entire product life cycleBA/BS or equivalent experienceOther QualificationsProven design skills for packaged financial applications for large global enterprisesHands-on experience with ERP software in large enterprise environmentsA highly motivated, quick learner, who thrives on creatively solving tough problems in a fast-paced agile environmentAbility to drive customer engagement and design discovery conversationsExperience with the professional or business services industriesOur Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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