Job Requisition ID #23WD73794The first Forma offering combines Spacemaker's AI and predictive analytics engine for early-stage architectural design and urban planning with conceptual modeling tools, along with other new capabilities. This new cloud offering transforms the BIM process by providing powerful tools to help architects reimagine early design workflows.With Forma, Autodesk now offers a full end-to-end solution for building design–from early-stage planning with Forma, into the design stage with Revit, and unlocking connectivity with the vast eco-system of Autodesk's portfolio, including Autodesk Construction Cloud. For existing subscribers, Forma is now included in Autodesk's Architecture, Engineering & Construction (AEC) Collection.Is Customer Success your passion? Do you have a customer first mindset? Do you enjoy change? Are you interested in helping us build and evolve our customer success organization to improve the quality of our service and overall experience and the success of our customers? You will report to the Director AEC Design building and infrastructure design products. This is a hybrid role and you will work in the office or remotely.ResponsibilitiesYou will promote adoption of new solutionsYou will establish measurable criteria for successYou will develop and manage contentYou will meet with our customers individually and in groupsYou will collaborate with internal SMEs to translate customer business and technical challenges into business solutions based on Autodesk products and servicesYou will identify, create, and develop compelling insights into Autodesk FormaYou will develop and maintain close relationships with colleagues and customersYou will be part of a team that loves learning and solving problems togetherMinimum qualificationsYou will have 5 or more years working in customer-facing organizationsYou want to help and serve our customers: They win, so you winYou have experience of content productionYou have fluent or native EnglishYou have extensive knowledge of Forma and how it is used toYou will support Autodesk Forma Customer Success team with a broad set of adoption activities and content creationYou will develop content regarding Forma and early-stage architectural design and urban planningYou are a network builder, someone who is comfortable in building meaningful relationshipsYou have a knowledge of social media to strengthen industry profile and awareness with customers#LI-SH1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/salesDiversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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