Lead Data Analyst

We are looking for a Lead Data Analyst to join our Data Analytics team in Belgrade. This is an amazing opportunity to work on client usage analytics & work with various stakeholders from different departments. We would love to speak with you if you have extensive experience with Business Intelligence tools and data query languages & you’re willing to learn more about LS&H business in general. This is not a people management role.About You – experience, education, skills, and accomplishmentsBachelor’s degree in business, engineering, statistics, or other quantitative fieldsProficient level of English language (B2/C1)7+ years of experience working in business intelligence, data analytics, product management or corporate strategy2+ years of experience with BI tools (Tableau, Power BI)2+ years of experience with SQL, PostgreSQL1+ years of experience with Excel and PowerPoint.It would be great if you also had . . .Knowledge of or prior experience with subscription-based businessesStrong communication & analytical skillsWhat will you be doing in this role?As a Lead Data Analyst, you will partner with cross-functional stakeholders, including sales, marketing, product, content, pricing, technology, and the executive leadership teams, to:• Define and meet stakeholder requirements for customer usage metrics and processes.• Turn raw customer usage data into insights, recommendations, dashboards, and reports. Obsessively study customer usage data to proactively identify opportunities for driving higher usage, product improvements, new business, increased retention, and price increases.• Investigate and tackle unstructured problems and hypotheses and answer them with analyses that tell a story focused on insights and recommendations, not just data.• Develop and implement streamlined and recurring reporting processes to proactively flag and address customer usage-related opportunities and issues.• Oversee a modernization in the existing usage systems by working with technology and product to transition from a passive monitoring infrastructure to an app logging infrastructure, enabling more granular usage metrics to be deliveredAbout the Team Our team operates on a global scale, working seamlessly with stakeholders from different corners of the world. We believe in the power of collaboration and diversity to drive success. As a part of our team, you'll have the opportunity to contribute to impactful projects, exchange ideas with talented individuals, and be at the forefront of exciting challenges.Hours of Work40 hours per week, full-time employment, #LI-Hybrid (3 days in the office every other week).We Offer:Private health insurancePaid lunchYearly bonusYearly merit planMy Learning platformFitPassMental health care - Psychotherapy sessionsCompany bicycles for rent free of chargeLife Insurance and Accident Insurance25 days of annual leaveOnly shortlisted candidates will be contacted.At Clarivate, we are committed to providing equal employment opportunities for all persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.