Site Reliability Engineer, Employee Experience & Productivity

Company: Apple
Company: Apple
Location: Austin, Texas, United States
Department: Software and Services
Posted on: 2023-12-01 06:01
Summary Posted: Nov 29, 2023 Role Number: 200521903 Imagine what you could do here? At Apple, great ideas have a way of becoming great products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple Corporate Finance Systems Engineering is looking for an Application Support Engineer for a critical payments application. The Corporate Systems group at Apple focuses on creative ways to engineer business solutions to meet growing needs of Apple’s Finance, Apple Pay, iTunes, Sales, Retail, and IT Service organizations. At core, our portfolio comprises of engineered custom solutions to process very high-volume micro-transactions from Apple Pay, iTunes Downloads, App Store, iPhone Activations, sales from Retail, Online, and Resellers, etc. These solutions are based on cutting edge enterprise technologies ranging from Server Side Java, Web Technologies, Search Platforms, Cloud Technology, Oracle and NoSQL Databases. Accurately processing such high volume transactions is our core strength. Key Qualifications Key Qualifications 5+ years experience supporting critical production applications 3+ years of software development experience Experience with application monitoring and profiling tools Fundamental knowledge in Java and fluency in scripting languages such as Bash and/or Python Familiarity with CI/CD systems Familiarity with Docker Familiarity with MongoDB and OracleDB setup Experience querying and updating using SQL and NoSQL databases Experience with cloud migration Experience with distributed storage systems like GridFS, S3 Experience in identifying performance bottlenecks and suggesting optimizations Description Description In this role, you will be a part of the operations team for a payments platform. The role requires candidate to embrace a complex software product architecture to support a continuous stream of payments data to ensure accurate invoicing, disbursements, receipts and payments. This role is responsible for infrastructure design and scalability to support the platform and for the related product development. The role will actively monitor production health of the platform including tickets, operational retrospect’s and definition/management of necessary controls. As business evolves, this role will identify utilities that can assist in operations and execute the product development for it. Monitoring, alerting, profiling tools, fault tolerance etc will be a charter for this role. The platform is a part of very fast paced initiates from a range of business units. Good communication, building business relationships and thriving in fast pace are necessary for this role. Education & Experience Education & Experience BS Computer Science or Equivalent Additional Requirements Additional Requirements
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