Summary Posted: Nov 30, 2023 Weekly Hours: 24 Role Number: 200517743 Imagine, what you could do here? At Apple, new ideas have a way of becoming extraordinary products, services and customer experiences. Bring passion and dedication to your job and there's no telling what you could accomplish! Join Apple, and help us leave the world better than we found it. We collaborate with our Reseller partner leaders to accelerate sales of Apple’s entire product and service ecosystem within their store environment. We are here to ensure that business operations run seamlessly, that Apple’s merchandising standards are met and that the Apple customer experience is consistently delivered. You are the link between our future customers and our products. You’ll showcase your ambitious spirit as you lead the sales, merchandising, and operations of an Apple Shop within a retail partner store. You’ll be responsible for crafting an extraordinary experience, and you’ll help build a network of committed Apple customers. In addition, you’ll encourage our retail partner’s staff through your forward-thinking style, love for technology, and passion for Apple every single day. In this role, you are a dynamic leader, business manager and influencer based within a multi-branded retail shop. The role's purpose is to grow the Apple product and add-on business in the shop and will be held accountable for performance by providing excellent customer service, giving product demonstrations, and ensuring all Apple fixtures and merchandising elements are up to date maintained according to Apple’s standards. This role is internally named an Apple Solutions Consultant.
This is a part-time 24 hour position. Key Qualifications Key Qualifications Excellent sales and customer service skills that are focused on finding the best solutions for customers and inspire others to do the same Passion to help people understand how Apple products can enrich their lives, with a curiosity for continuous learning about the entire Apple ecosystem High energy, action driven and an unparalleled drive for results and perseverance to solve any situation Ability to influence, mentor, motivate and align store management and personnel to be Advocates of Apple and drive sales Strong presentation skills and comfort in speaking to groups of customers and partner teams about the features and benefits of Apple Products Ability to build strong peer relationships with internal and partner teams Approachable, good listener, and empathetic to the needs of others Possess an entrepreneurial outlook and feel empowered to affect change Priority setting and time management skills that allow you to independently manage your time and be where you are needed the most High level of ethics, values, integrity and trust and able to keep confidences across multiple partners Description Description This role will give you an opportunity to connect customers to Apple's solutions, and ensure delivery of outstanding Apple customer experiences within your store through close engagement and partnership across all levels of the Reseller store team. Educate and encourage Reseller store teams to stay knowledgeable on the latest Apple product and services portfolio. Run and grow the business in your store to achieve targets by analyzing results and sharing insights. Ensure Apple’s distinct dedication to merchandising perfection is delivered throughout your store. Education & Experience Education & Experience Fluency in English and German is required. Additional Requirements Additional Requirements Apple is an equal opportunity employer that is committed to inclusion and diversity.
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