Sales Development Representative

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Job Title: Sales Development RepresentativeDepartment & Team: Sales and MarketingLocation: Riyadh, KSASummary:Genesys are looking to hire a SDR to discover new business within the Saudi region. The ideal candidate will have previous SDR experience within any field and have the ability to communicate fluently in Native Arabic and English. The SDR will be given inbound leads as well as do strategic outbound prospecting.  Key Responsibilities:Contacting prospects through calls, emails, social to create awareness and qualify if their business is a good fit for GenesysMaintaining SLA for inbound leadsBuild relationships with prospects and the internal teamsHave weekly meetings with sales teams to work collectively on accountsOutbound prospecting and account list buildingBeing available to go to the office to connect with the local team as well as traveling to events outside the countryMaking set number of calls, emails, and social interaction everydayCommunication skills within the team is essential, both for Arabic as well as EnglishDesirable Skills:2+ years of relevant professional experienceHave experience or knowledge on how CRM systems like salesforce workHave experience in working with Microsoft applications like excel and PowerPointExperience in collecting competitive intelligence and mapping market/industry segmentsUnderstanding in resilience, active listening and self-awareness and working in a rapidly changing environmentCreativity, finding new ways to over come challengesIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.