Customer Project Manager

Customer Project ManagerJob Summary:Supports the delivery of projects/programs and develops knowledge.ResponsibilitiesPlanning· Creates simple task list for themselves or given the tasks to document in a plan for wider groups or peopleStakeholder Management· Awareness of immediate key stakeholders, and with guidance able to identify the needs of stakeholdersCommunications· Provides personal task and progress updates within their team or project· The use of tools and template requires feedback from more senior colleagues which drive learning and developmentRisk Management· Is aware of risks and able to demonstrate an understanding of preventative action to minimize risks to their plansProject/Program Delivery· Supports the delivery of projects/programs by delivering tasks required of themResource Management (people, finances etc.)· Develops knowledge of Resource Management by assisting others in tracking and maintaining project resources and timesheetsCustomer Care (For employees working in Customer Care and Experience):· Assigned simple customer deployments to manage through completion· Communicates with customers on pre-defined milestones· Has a basic technical knowledge of designated products/processes· Handles escalations with close guidance from a leader/manager· Resolves issues with close guidance from leader/managerQualifications· 1+ years customer facing experience · experience in project management preferred· Diploma to a Bachelor's Degree preferredVisit our Career page here to understand about Equinix COVID-19 Vaccine Policy.