At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.eBay Inc. (Nasdaq: EBAY) is a global commerce leader that connects millions of buyers and sellers in more than 190 markets around the world. We exist to enable economic opportunity for individuals, entrepreneurs, businesses and organizations of all sizes. Founded in 1995 in San Jose, California, eBay is one of the world's largest and most vibrant marketplaces for discovering great value and unique selection. In 2022, eBay enabled nearly $74 billion of gross merchandise volume. For more information about the company and its global portfolio of online brands, visit www.ebayinc.com.eBay recently acquired Certilogo , the world’s leading provider of enterprise solutions that empower brand clients to turn their physical products into digital media assets.The company was established in 2006 with the vision to leverage product digitization to increase consumer trust in brands and operates primarily in the fashion, apparel, and luxury space.The business idea was born against the backdrop of a dramatic surge in the unintentional purchase of counterfeit branded products linked to the rise of global retail e-commerce. Prompted by the startling realization that a simple way for consumers to reliably assess product authenticity was nowhere to be found, we set out to develop a mobile phone-based solution that would fill the gap.That’s how we embarked on a journey that led us to create a cutting edge, AI-powered authentication platform that would ultimately be used by millions of shoppers worldwide and become the most adopted by fashion, apparel, and luxury brands globally.Building upon our success in connecting products with people through authentication, we progressively expanded our SaaS platform offering to allow brands to engage their customers more broadly. Today our mission is to empower brands to elevate the customer experience by blending the physical into the digital world, and in the process provide services that convey trust, generate engagement, and enable circular shopping.By seamlessly integrating digitized products into the journey of their ever more demanding and hyper-connected end customers, brands can optimally respond to today’s seismic changes in consumer sensitivities, purchase patterns and the shift towards digital sales channels.Visit discover.certilogo.com for more details.Role overview : As a Program Manager, you are responsible for ensuring the successful delivery of technology projects, making sure that they are completed on time, within budget, and with a specific focus on the satisfaction of our clients, both external and internal. You will coordinate a cross functional team, applying Agile methodologies and tools, and work closely with stakeholders to define program objectives, scope, timelines, and budgets. You will ensure that project deliverables meet the required quality standards through rigorous quality assurance testing and measures of their impact. Clearly communicating the projects’ status and progress to stakeholders, senior management and clients, this position will also ensure that all project documentation is complete and up-to-date. You will coordinate content management activities in order to promptly deliver client customizations of Certilogo Connector/Authentication service. About the team : You will work in Certilogo’s Delivery & Technology division, with a team of highly skilled product managers, software developers, AI specialists, content managers, UX designers and data analysts with a shared passion for building great web applications, following Agile methodology, processes and tools. Reporting to the Head of Delivery & Technology, you are responsible for ensuring the successful delivery of technology projects, making sure that they are completed on time, within budget, and with a specific focus on the satisfaction of our clients, both external and internal, such as account managers. Daily focuses Collaboration with stakeholders to develop project plans and timelines, ensuring that all requirements are understood and clearly defined. Coordinate a team of software developers, content managers, AI specialists, UX designers and data analysts and work closely with stakeholders to define program objectives, scope,timelines, and budgets, and ensure successful delivery of the program and providing leadership to project team members, ensuring that they are motivated, engaged, and focused on achieving project objectives. Plan agile project management processes and ceremonies, such as daily stand-ups, sprint planning, sprint reviews, and retrospectives. Ensure that project deliverables meet the required quality standards through rigorous quality assurance testing of new features and functionality of the application and by measuring their impact through the use of KPIs, and adjust project plans and timelines accordingly.Communicate the projects’ status and progress to stakeholders, senior management and clients. You ensure that all project documentation is complete and up-to-date. Run content management activities in order to promptly deliver client customizations of Certilogo Connector/Authentication service. Finally, you continuously improve project management processes and methodologies to ensure that they are effective and efficient. What we are looking for: Minimum of 5 years of experience in program management, leading cross-functional technology programs and projects. Strong project management skills on software development projects, with a specific focus on product development lifecycle management, from conception to delivery to performance measurement and continuous improvement.Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders and to lead and motivate cross-functional teams. Excellent ability to participate in creating high-quality and highly user-friendly user experiences for web applications Strong analytical and problem-solving skills, with the ability to analyze data and make data-driven decisions. Strong attention to detail and ability to prioritize multiple projects. Ability to own and drive problems to resolution with minimal guidance Full proficiency with project management tools such as Microsoft Project, Monday and Asana. Experience with collaborative tools for interface design, such as Figma Experience with full software development lifecycle – Design, Development, Test, Build, Deploy Experience working successfully in highly Agile teams plus experience with Agile methodologies and tools such as JIRA, Confluence, BambooFluency in spoken and written English Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important. Here at eBay, we love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about eBay’s Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-FG1eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at talent@ebay.com. We will make every effort to respond to your request for accommodation as soon as possible. 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