Account Manager (Japanese Speaking)

Account Manager (APAC) Location: Sydney OR Singapore Vimeo is looking for an Account Manager in APAC to build and maintain relationships with our clients. In this role, you will be responsible for a large portion of the company's revenue by renewing and growing existing enterprise accounts within our Vimeo Enterprise product line. Furthermore, you will identify and land key opportunities within your book of business. We value intelligence and resourcefulness, and are looking for someone who consistently strives to do their best work. **We are seeking candidates with business fluency in Japanese.** What you'll do: Oversee approximately 250 accounts within Vimeo’s customer base. Understand and anticipate clients’ business needs to drive the success of key accounts Negotiate contract renewals and expansion opportunities as well as strengthen client relationships with ongoing communication and new solutions Proactively manage customer pipeline and renewals to meet monthly and quarterly objectives, and run in-person Quarterly Business Reviews with key accounts Communicate with and present to C-level executives, confidently conveying Vimeo’s value proposition Assist in collecting client feedback, defining processes, and identifying standard methodologies Skills and knowledge you should possess: 3+ years of experience in a customer-facing role within the SaaS industry 1+ years of Online Video Platform (OVP) experience, or knowledge of online video, OTT, video advertising or other video technology Strong experience retaining and expanding accounts Ability to multi-task across multiple projects and internal partners Thorough working knowledge of sales tools, including Salesforce.com   About Us: Vimeo (NASDAQ:VMEO) is the world’s most innovative video experience platform. We enable anyone to create high-quality video experiences to connect better and bring ideas to life. We proudly serve our growing community of nearly 300 million users — from creative storytellers to globally distributed teams at the world’s largest companies. Learn more at  www.vimeo.com . Vimeo is headquartered in New York City with offices around the world. At Vimeo, we believe our impact is greatest when our workforce of passionate, dedicated people, represents our diverse and global community. We’re proud to be an equal opportunity employer where diversity, equity, and inclusion is championed in how we build our products, develop our leaders, and strengthen our culture.