Please apply in English As the Risk Analyst , you will join a team of talented and dedicated fraud experts who play a pivotal role in fighting fraud and helping our customers succeed. Your work will make a big impact in advancing payment risk decisioning to the next level. The right candidate is an experienced fraud fighter with a love for learning, problem solving, and not afraid of a challenge. They enjoy being part of a close knit team and working on multiple projects simultaneously without compromising quality.
Responsibilities:
Perform investigations of irregular trends and behavior patterns associated with potentially fraudulent or suspicious activity.
Identify fraud trends, document and communicate findings, and assist in the development and implementation of new fraud prevention strategies
Analyze chargeback data and determine root cause to help identify early warning risk indicators in future transactions
Support Risk Operations process and tool improvements
Assist our Sales and Customer Success teams by providing fraud insights to help promote customer engagement
Communicate with internal/external stakeholders
Requirements:
Bilingual with business proficiency in English
2+ years of ecommerce payment risk management experience
Familiarity with third-party industry risk management tools (Lexis / Nexis, PIPL, Ekata, etc.)
Knowledge of ecommerce and payments ecosystem in LATAM
Experience with data query and reporting tools (Looker, Tableau, Splunk, etc.) and analysis skills including: working with large datasets, recognizing and interpreting data trends, and using data to influence decisions
Solid knowledge of Card Not Present (CNP) environment
Ability to work independently and seamlessly switch between various projects and tasks as priorities change
Strong communication skills with internal and external stakeholders
Flexibility to work weekends and holidays
Desirable Skills:
Data analytics and end user software
VBA/SQL/Python
Jira
Benefits in Mexico:
4-day workweek
Health, Dental & Vision Insurance
Life Insurance of 24 months salary
Annual Performance Bonus
Christmas Bonus of 1 Month’s Salary
Food Vouchers
Stock Options
Paid Parental Leave
Flexible Work Arrangements
Telework Stipend for Home Internet
12 Paid Vacation Days with 85% Vacation Premiums
Paid Holidays
Company Social Events
Signifyd Swag
Dedicated learning budget through Learnerbly
On-Demand Therapy for all employees & their dependents
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Please apply in English
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