Associate Account Manager

Hotel Engine is a Denver-based travel tech company on a mission to radically simplify trip management for businesses. We’re not a cumbersome travel management company, nor an online price aggregator. We’re a powerful network that brings hotels and businesses together. Our members save time, money and effort in managing their lodging programs, and our partners get access to loyal, high-value business travelers. It’s a true win-win. Following a 2021 series B funding round at a $1.3 billion valuation, we achieved remarkable growth in 2023. We expect 2024 to be our best year yet.   Across our organization, we’re powered by exceptional talent. From our large Engineering and Product teams to Sales, Supplier Relations, Member Support, Data, Marketing and Operations, our team is forward-thinking, data-driven and customer-obsessed. We’re also a lot of fun — one of the many reasons we were named a Best Place to Work by Built In Colorado for the past four consecutive years.   We value our individuality, and we also understand that together, we thrive. Most importantly, we know we’re not for everyone! Complacency doesn’t live here. We’re focused on finding the right people who are energized by our culture and bring diverse experiences and backgrounds that will help us unlock our full potential. Click here to view our DNA , and if you like what you see, please read on! As a Hotel Engine Associate Account Manager you will work closely with our marketing team, and Account Managers to identify qualified future customers for Hotel Engine and take ownership of current customer inquiries. You will hold a pivotal role in the growth and development of our sales pipeline. Through your persistence, determination, and creativity, your success will directly impact Hotel Engine's mission to be the best corporate booking website out there. You will play a pivotal role in furthering the development of Hotel Engine’s marketing and sales organization. Not only will you generate opportunities to support the overall growth of the company, but success in this role will help advance your sales career to an Account Management position. Here’s what you’ll do: · Understand and convey Hotel Engine’s mission, value proposition, and product to future customers · Increase revenue through inbound activities, including calls, chat and email · Develop a strategy to optimize and manage a pipeline utilizing Salesforce · Meet specific metrics to help achieve increased conversion rates on inbound leads · Maintain a clean and organized pipeline · Become an expert on Hotel Engine’s product; staying up to date as our offering evolves · Facilitate hand-off of growing accounts to account management · Generate new business opportunities within account base to meet and exceed target quota · Present Hotel Engine’s value position in the unmanaged travel space with expertise · Work collaboratively with cross-functional teams such as business operations, member support, marketing, sales enablement, product development and production support to drive customer outcomes · Support expansion leads for existing accounts · Consistently meet or exceed daily KPI requirements Here’s what we’re looking for : · Eager to learn sales practices and processes. A strong desire to advance their sales career; open to coaching and feedback · Excited to grow and develop a sales pipeline, a go-getter attitude who wants to develop new and innovative workflows · Exceptional time management skills with laser focus on the activities that are of highest value · Transparent, humble, and hungry to collaborate with their team · Excellent verbal and written communication skills · Experience in sales, preferably in or the tech space is a plus! · Prior exposure to a CRM tool is a plus! · Self-starter with entrepreneurial spirit, takes initiative and adapts to changing demands. Brings a positive attitude and energy to work every day. · Experience with Salesforce, Outreach, Gong or similar sales technologies preferred · Strong business acumen to partner with our customers to drive solutions to their business problems Cash Compensation : The base salary for this role is $50k/year + a variable component of $15k /year, with upside potential based on performance. Final offer amounts are determined by multiple factors, including prior experience, expertise & may vary from the amount above Hotel Engine Total Rewards Philosophy | We recognize that there is more to work than day-to-day responsibilities. Hotel Engine has been recognized on Built-in Colorado’s Best Places to Work list 3 years in a row (2020-2022) for our positive culture and robust growth opportunities.    As a company, we’re also dedicated to giving back to our greater community, and have comprehensive corporate social responsibility programs supporting community, social justice and environmental causes. In addition to a collaborative, high-performing team environment, we’re pleased to offer benefits including:     Competitive base salaries    Annual performance bonuses   Stock options for all associates + performance-based stock options    Insurance benefits including medical coverage (with a plan available at no cost to employees) + 100% paid dental and vision insurance    401(k) plan with a match program Unlimited PTO + 2 paid days each year to volunteer with your favorite non-profit   Paid parental leave and family medical leave   Hotel discounts through our exclusive platform   The ability to make a real impact in an incredibly fast-growing organization; you’ll never be just another cog in the wheel.