Office Manager

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . Position Overview   Diligent’s continued success and growth depends on not just setting a high bar of client satisfaction, but also of employee experience. Diligent is seeking a proactive and vibrant Office Manager to join our European Headquarters in Galway. Our office manager will ensure a smooth running of our office operations and work closely with our employees and local Leadership Team to manage administrative and office related tasks. This is the perfect opportunity for an individual who loves to roll their sleeves up and support various initiatives and projects, is meticulously organized, analytical, and is passionate about being part of the growth of our organisation, with a focus on their office site. This position is required to be in the office 5 days per week Key Responsibilities   Own the employee in-office experience   Greeting visitors and notifying the appropriate staff members of their arrival   Managing the entire office space including workspace allocation, including floor plan management and reservations   Maintain the integrity of our offices safety and security by creating, replacing, and or distributing employee and visitor badges   Manage and distribute incoming packages and mail   Procure and contract with related vendors, including those related to supply & food delivery, office equipment, cleaning, and facilities.   Order office supplies, sundries, and other staff amenities as needed   Partner with Human Resources and IT to coordinate successful employee onboarding and offboarding.   Assist with catering for departmental lunches & non-executive meetings as requested   Serve as primary contact for building management   Organizing maintenance and repair contractors   Ordering and organizing repairs for office furniture   Ability to handle and coordinate additional projects as they arise   Ability to coordinate and prioritize numerous daily staff and sub-tenant requests   Shipping out of returning equipment materials to employees Required Experience/Skills 2+ years experience in a customer-facing or office management role.   Experience with front desk reception duties and managing an office, including coordinating construction and office moves preferred.   Work experience in hospitality and customer service highly preferred.   Experience supervising contractors preferred   Problem-solving and decision-making skills Excellent attention to detail   Ability to work in a dynamic, team-oriented environment   What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.