Inside Sales Account Manager

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Inside Sales Account Manager – Madrid (Spain)As Inside Sales Account Manager (ISAM) at Illumina, you will be managing the customer sales process for Spanish speaking customers, finding new customers and using our CRM database to contact existing customers via phone and email, with some potential for field visits. You will have technical skills in life sciences and commercial skills to drive and achieve sales objectives. You will be eager to cultivate relationships with existing and new customers to establish you as a trusted partner and a key team player for our commercial business.Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, lifestyle allowance, employee stock purchasing program, volunteer time off and much more!Why You:You will have a strong technical background in molecular biology or genomicsand may have proven successful sales experience with a technical product line, or other sales experience would be considered. You will have the ability to take qualified leads and turn them into closed deals as well as develop and grow accounts through networking at all levels. You will have excellent listening, time management, organizational and interpersonal skills and be a detail- and service-oriented individual.Responsibilities: Manages the customer sales process for specific territory and accounts via phone and email. Potential to do field visits as required to help advance opportunities.Meets sales targets and is responsible for accurate forecasting and maintaining up to date contact and opportunity information in CRM databaseEngages with existing customers and qualified sales leads, guiding customers to the Illumina products that best meet their needs, coordinating with internal resources to address customer questions or objections, providing budgetary pricing, creating and submitting individualized quotes and closing the sales process through the point of order receiptWorking either individually or together with the Lead Generation Specialist team on prospecting activities to find new accounts and develop new opportunitiesWorks collaboratively with the wider sales team including TAMs, ISAMs, Sales Specialists and Service Contracts teamEstablishes and maintains strong, positive, productive relationships with customer accounts including product end-users, management and purchasing contactsTracks and reports on all activities to managersRequirements: Bachelor’s degree in Science or Technical disciplines or equivalent required.Fluency in English and Spanish language essentialKnowledge of Genetic analysis techniques ( PCR / NGS / Sanger etc)Able to quickly grasp and master highly technical concepts and articulate them well to othersOutstanding listening, verbal and written communication skills - articulate and quick thinkingTeam goal oriented with a focus on achieving team sales performance metrics.Detail oriented and ability to focus in a fast paced environmentProven successful sales experience with a technical product line a plus but other sales experience would be consideredWhat can you expect?Our team members are bright, energetic, and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.INDEUR#LI-EMEA#LI-HYBRID Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.