SRE Manager

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.  Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.The NGINX Business Unit at F5 is searching for an exceptional and experienced manager to lead a group of our SREs (Site Reliability Engineers). On our team, you will be directly responsible for the reliability of the NGINX SaaS systems through observability, alerting and incident management, emphasizing collaboration between development and operations teams. As these systems are currently in the growth stage, we anticipate that this role will provide strategic guidance for the incorporation of observability into system and software design, as well as the standardization of site reliability best practices across NGINX SaaS products.Responsibilities:Lead and expand our SRE team into a “Follow the Sun model” while maintaining our culture of trust, collaboration, and ownership.Provide mentorship and expertise for system reliability, security and setting site reliability standards.Build automation to prevent problem recurrence.Develop capacity for analysis, testing and measurement.Produce effective risk-based failure mitigation plans.Take ownership of live customer issues with timely fixes and provide proper RCA (Root Cause Analysis) to the wider group.Collaborate with leaders in engineering and product management on the roadmap, strategy, coordinating dependencies, and establishing clear requirements to effectively meet delivery and quality commitments.Support, mentor, and coach as well as provide professional development for your team. Collaborate across teams and deliver high-quality software to meet customer needs.Perform continuous team member evaluations to enable frequent feedback.Identify hiring needs and be the hiring manager for recruiting engineers.Inspire and engage with your team while also interacting and collaborating with senior management and executives. View management as supporting and empowering your teams along with encouraging a great team culture.Skills and Experience:Experience building and leading geographically distributed teamsStrong background in software reliability engineering and maintaining live deployments in multi-cloud environments.Experience with sustaining established products.Strong background with secure deployments.Expertise in clouds, containers, and Kubernetes would also involve real (hands-on) experience with in-depth physical and virtual appliance configurationPractical knowledge of large-scale distributed systems deploymentsExperience developing software using continuous integration and delivery techniquesStrong experience with load balancing and reverse proxy technology and concepts.Qualifications:3+ years of leading the SRE team10+ years in technology overallBachelor’s degree in computer science, engineering or equivalent experience#LI-EM1The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination.  F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.