Business Analyst - APJ Online MarketplacesDescription -HP is the world’s leading personal systems and printing company, we create technology that makes life better for everyone, everywhere. Our innovation springs from a team of individuals, each collaborating and contributing their own perspectives, knowledge, and experience to advance the way the world works and lives.We are looking for visionaries, like you, who are ready to make a purposeful impact on the way the world works.At HP, the future is yours to create!The Omnichannel COE Marketplaces team is set up with a vision to Improve HP's Brand value in the fastest growing RTM; Online Marketplaces, by ensuring best-in-class Customer Experience.We aspire to provide a “Seamless, Consistent, and Personalized Experience, Wherever A Customer Chooses to Buy HP Products and Services.”Over the next 3 years, Online marketplaces are expected to contribute over 30% of retail business in most Asian countries & given this significant growth of online marketplaces & digital transformation in Asia over the years to come, HP is looking to hire a talented, energetic, and ambitious Business AnalystAbout the RoleWe are seeking a APJ Marketplaces Business Analyst to join our dynamic and high-impact team. As a key player in our organization, you will help analyze key performance indicators on global marketplaces (e.g., Amazon, Flipkart, Shopee, Lazada, Rakuten) and identify strategic opportunities for growth. You'll be responsible for analyzing market trends, competitive intelligence, and sales data to develop actionable insights that inform our global marketplace strategies. If you're passionate about leveraging data to influence business decisions and are excited to work in a collaborative and forward-thinking environment, this is the role for you.Job Description• Works with regional HP Marketplaces teams to facilitate the data collection and performance measurement process and escalates issues as necessary.• Analyze global marketplace trends and competitive landscapes to identify growth opportunities and challenges.• Utilize data analytics and market research to generate actionable insights that drive marketplace strategy development.• Collaborate with cross-functional teams to implement and measure the impact of marketplace initiatives.• Develop and maintain performance metrics and KPIs to track the effectiveness of marketplace strategies.• Prepare comprehensive reports and presentations to communicate findings and recommendations to senior leadership.• Stay current with emerging marketplace technologies and trends to ensure HP Inc. remains at the forefront of the industry. Additionally, applies advanced subject matter knowledge to solve complex business issues and is regarded as a subject matter expert. Frequently contributes to the development of new ideas and methods. Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors. Leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives. Acts as an expert providing direction and guidance to process improvements and establishing policies. Frequently represents the organization to external customers/clients. Exercises significant independent judgment within broadly defined policies and practices to determine the best method for accomplishing work and achieving objectives. May provide mentoring and guidance to lower-level employees.Responsibilities: Through self-directed activities act as a liaison between client and technical groups, using superior communication skills to elicit, document, analyze and validate requirements.Apply industry-specific expertise to recommend and coordinate the development, enhancement, and maintenance of a client's business systems, processes, and products using high-maturity methods, processes and tools.Combine industry expertise with a thorough understanding of information technology to develop innovative business solutions. Influence the strategic direction of clients.Lead analysis teams on large projects. Lead requirements management and change management processes.Direct development of visualization, and user experience elements of solution design.Develop and maintain internal and external relationships to manage scope, schedule, budgets and expectations.Lead business studies and present study results to HP and client senior management.Coordinate and participate in proposals, feasibility studies, and new business development activities.Leverage industry knowledge and client relationships to assess the business implications of the application of technology to the current and future business environment and to identify new business opportunities. Promote and direct process improvement activities and training of peers and clients.Education and Experience Required: Typically a Bachelor's degree in a technical or business discipline or equivalent experience and a minimum of 8 years of related experience or a Master's degree and a minimum of 6 years of experience.Recommended: IIBA CBAP& #8482; (or equivalent) certification obtained.Ideally, recognized industry- certification.Knowledge and Skills: 7 or more years experience.Essential: requirements elicitation via interviewing and workshop facilitation; requirements.Determination using structured techniques for documentation, analysis, evaluation/ validation.Decomposition of high-level information into details; abstracting low-level information; distinguishing requests vs needs; distinguishing requirements vs. solutions.Classifying prioritizing requirements; OO techniques using UML models; ambiguity analysis, ensuring consistent understanding across users, designers, and testers; business process modeling of the current state and desired future state processes; defining and managing scope and client expectations, requirements change management and traceability; identifying and mitigating risks; applying creativity/ innovation to solving complex problems; building relationships and working collaboratively; developing and communicating a vision for project/ system; providing thought leadership; mentoring; effective verbal/ written communication; preparing and delivering effective presentations; experience in one or more industry domains.Specialized: Function Point counting; survey design and execution; statistical analysis; developing structured user manuals and training; visualization modeling; business rules modeling; develop and executing acceptance test plans.Sustainable impact is HP’s commitment to create positive, lasting change for the planet, its people, and our communities. This serves as a guiding principle for delivering on our corporate vision – to create technology that makes life better for everyone, everywhere.HP is a Human Capital Partner – we commit to human capital development and adopting progressive workplace practices in India.#LI-POSTJob -ServicesSchedule -Full timeShift -No shift premium (India)Travel -Relocation -YesEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.
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