Job Summary:WHO ARE WE?Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.WHO ARE YOU?Passionate and driven, with an entrepreneurial spirit. Resourceful, innovative, forward-thinking, and collaborative. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you, please read on!THE VENUE BRAND MANAGEMENT TEAMThe Venue Brand Management team is the get stuff done, turn-problems-into-solutions, make our clients look like the rock stars, driving force within the Live Nation Media & Sponsorship division. We are a collection of resourceful, ambitious, and strategic-minded individuals that thrive in an environment full of variables and unknowns. If you like to sit at a desk, write white papers, and theorize on how things should work this is not the job or team for you. If you’re ready to do the best work of your life, we should talk.THE JOBThe Training & Curriculum Manager will focus on the creation and assessment of training programs on the Venue Brand Management Team. This position will play a vital role with learning the nuances of each individual team member and how they learn, research best practices in Adult Learning Theory, have experience in cohort-style learning, design recommended training programs, and aidi in measuring the success of each program.WHAT THIS ROLE WILL DOServe as the primary creator of cohesive team-wide training materials and assist in the creation of curriculum plans that tie directly to Live Nation and Media & Sponsorship goalsAnalyze learning needs and partner with subject matter experts to provide input for technical training to enhance team processes (i.e. TRAK software utilization, asset fulfillment, finance, the sales process, etc.)Assist in establishing a team-wide training calendar for technical trainings and soft-skill trainings that will happen during strategic points throughout the yearFacilitate technical trainings as a crucial part of the new hire experience and for existing team members on a regular cadenceEstablish feasible timeframes to achieve any set goals and objectives outlined in the curriculumMonitor and analyze training program effectiveness by managing and improving the existing methods to examine learner's satisfaction levels, proficiency testing, and job performance improvementResearch, identify, and utilize adult learning methodologies for the assessment of training needs, such as intake questionnaires, interviews, team surveys, etcDevelop and grow relationships with key Live Nation teams (i.e., Digital and social media, Promotions, Legal, Finance, etc.) to assist in creating well-rounded, updated, and intentional training programsAct as a liason with the above mentioned teams and the Venue Brand Management team when new processes or products are updatedAudit, re-design and develop long-term governance plan to oversee the effectiveness of the Venue Brand Management team intranetAssist in the research of existing Live Nation Learning Management System(s) to host all self-guided and technical training curriculumExplore learning trends, emerging technologies, and best practices to add value to training programs and share with direct leadership, Senior Brand Directors and other teams as applicableWHAT THIS PERSON WILL BRINGBachelor’s Degree 3+ years of work experience in education, training, instructional design, program management or any other related fieldExcellent understanding of adult learning theory and methodologies (cohort, experiential, transformational, and project based learning)Quick learner with strong analytical skills and detail oriented with exceptional creative judgementDemonstrated ability to communicate, prioritize, organize, and coordinate simultaneous tasks/projects Growth mindset with proven track record for trying new, innovative approachesCollaborative and personable spirit with a passion for developing impactful and intentional programs to level up the teamAbility to quickly adapt and adjust projects to new division expectations and company directivesProficiency in Adobe, Microsoft Office applications including Word, PowerPoint, and other design tools (Canva, Miro, etc)Strong passion for analyzing trends, identifying learning gaps, and finding the root cause of issues to advise on the best possible solutionApplicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.BENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Vision and Dental benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Generous paid time off policy including paid holidays, sick time and paid days off for your birthday, Free concert ticketsWEALTH: 401(k) program with company match, Stock ProgramFAMILY: New parent programs & support including caregiver leave and baby bonuses, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding network Live Nation’s policy regarding vaccinations and masking will evolve based upon updated regulations and factors related to COVID-19. Currently, we strongly encourage employees to be fully vaccinated or have received a negative COVID test within [24] hours of entering an office.EQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonableaccommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functionsof the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.
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