WW Merchandising Operations Manager

Summary Posted: Nov 20, 2023 Weekly Hours: 40 Role Number: 200520746 Apple's Merchandising Operations team is responsible for the global end-to-end lifecycle for third party products in the Apple Store and the Apple Online Store. Working closely with Product Merchants, we lead a global cross functional network of partners including Developer Relations, Digital Merchandising, Pricing, Procurement, Supply Chain Operations, Regional Merchandising teams and Visual Merchandising. The successful candidate will lead large cross functional forums aimed at optimizing the operational efficiency of a broad global assortment, develop tools to track & improve efficiency and lead a team performing critical actions to drive Apple’s accessory business forward. Are you ready to lead the Product Merchandising Operations team across all accessory product categories? Imagine what you will do here! Key Qualifications Key Qualifications 7-10 years experience in roles with significant operations focus. Management experience with success hiring, developing and building an inclusive team-based culture. Ability to coordinate diverse objectives across cross functional teams and develop an aligned strategy meeting all needs. Exceptional networker, communicator and collaborator across global teams at senior levels. Strong process management and technical learning with proven ability for systems management. Ability to influence and develop business relationships with partners at all levels. Future orientated, demonstrating strong planning and time management skills. Experience defining success criteria and building comprehensive strategic plans. Description Description The Merchandising Operations manager will have a unique opportunity to evaluate the way Apple’s product team develops and manages a broad range of accessories. Working across internal teams, you will partner with Merchandising senior leadership to bring Apple’s vision for a vibrant accessories assortment to life. Key Responsibilities: *Leading a team of 3 direct reports and setting strategic direction for a global network of Merchandising Operations specialists. *Building & leading cross functional management systems, balancing the needs of a variety of stakeholders to ensure optimized process and performance. *Be the overall owner of cross-functional processes running the 3rd party assortment within Apple Retail stores and Online. *Defining key metrics, setting goals and measuring progress across multiple cross functional teams and reporting regularly to senior leadership. *Mapping cross functional processes, driving efficiencies and building tools to measure performance against quantitative and qualitative goals. *Develop the cadence and work back plan for reviews of proposed new product introductions. *Working with Readiness teams across Apple to coordinate resets. *Direct teams to synchronize internal product promotions. *Collaborate with the Online store publishing team to seamlessly launch 3PP including assets, copy and badging. *Coordinate and lead all employee and customer promotional campaigns for third party products. *Drive improvements in procedures and streamline current processes using new methods and tools. *Audit and drive accuracy of systems touching retail assortments and product statuses. *Assist in the development of tools and process which ensure all products offered by Apple are in line with all relevant regional compliance regulations. Education & Experience Education & Experience Additional Requirements Additional Requirements -Strong familiarity in Microsoft Office (especially Excel), Keynote, Pages, Numbers, able to communicate complicated concepts in simple formats. -Familiarity with Wrike a plus. Apple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines applicable in your area. Apple participates in the E-Verify program in certain locations as required by law. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $141,200 and $264,100, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.