Mac Network Systems Admin Tech

Summary Posted: Nov 27, 2023 Role Number: 200524608 Do you love creating elegant solutions to highly complex challenges? Do you intrinsically see the importance in every detail? As part of our Silicon Technologies group, you’ll help design and manufacture our next-generation, high-performance, power-efficient processor, system-on-chip (SoC). You’ll ensure Apple products and services can seamlessly and efficiently handle the tasks that make them beloved by millions. Joining this group means you’ll be responsible for crafting and building the technology that fuels Apple’s devices. Together, you and your team will enable our customers to do all the things they love with their devices. Apple’s SoC (system-on-chip) Silicon Validation Team drives characterization and debug of Apple products. We are searching for a Mac Network & Systems Administrator to help scale our dynamic team utilizing your task focused and detail oriented skills to help ensure the success of Apple products, in addition to working cross-functionally with internal Apple teams to ensure that our lab environment meets reliability and performance expectations. Key Qualifications Key Qualifications Experience with Mac hardware & the MacOS operating system TCP/IP Networking (IPs, subnets, network protocols, VPNs) Debugging Mac & network issues Function and use of basic network debugging tools (ping, traceroute, MTR) DNS and nslookup Experience working in a customer service organization Description Description This Network & Sys Admin role will help scale our team by servicing helpdesk requests and participating collaboratively in additional related projects. You will be responding to users and talking them through debugging steps, seeking out answers for more tricky issues from established documentation, senior staff and corporate technical support organizations, and coordinating with other network related debugging, design and support collaborations. Education & Experience Education & Experience 2+ years relevant experience or AS degree Additional Requirements Additional Requirements - Network Administration - Systems Administration - MacOS Administration - CCNA Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $36.95 and $55.45/hr, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.