Event Manager

Job Summary:Company: Live NationDepartment: VIP Nation EuropeLocation: Farringdon, LondonReports to: Senior Event Manager Working Hours: Permanent, full-time. Some evening and weekend work will be required. With national and international travel. Role DescriptionWorking within VIP Nation International you will be assisting the Senior Event Manager in overseeing all aspects of the operational/fulfilment side of the business supporting the team needs in delivering and planning events. In this role you will be involved with all aspects of touring logistics and fulfilment, but also be heavily involved with the day to day administrative tasks, overall shipping of equipment and stock management. For this role you should possess exceptional communication, interpersonal and leadership skills. Having experience in the following roles: Facility Coordinator, Event Project Manager, Tour Rep, Production Coordinator, Venue Management would be a distinct advantageWhat it’s like to work in the Team Our team is made up of a diverse group of individuals, but we all share the same passion for putting our employees first. We have a fun atmosphere within the team, which helps us maintain an open, approachable department, which can partner and build genuinely authentic and valuable relationships with our employees and leaders. We are committed to working as a team and so support each other to achieve wins as a team.Who you areCompetencies / Skills / Knowledge / Experience Excellent verbal communication skillsExperienced in the fulfilment of VIP activity across international toursAccurately managing budgets to deadline Previous experience in managing a team of event staff The candidate should have previous experience in writing and delivering briefings to an appropriate standard.Basic understanding of Health and Safety requirements, including risk assessments and familiarity with all prevailing event day emergency plans.Proficiency in Microsoft applications especially Excel is essential.Basic knowledge of basic food hygiene and liquor licensing regulations would be an advantage.Previous corporate /private events experience would be a distinct advantageExperience in a customer services environment, ideally in a dispute resolution capacityGood command of written English and additional languages would be an advantagePrevious experience in an admin heavy role is desirableBehaviours The following attributes determine how the role will be carried out and are required to be a successProactive and demonstrates InitiativeOrganised and deadline focusedSelf-motivated and takes ownership for personal and technical developmentAdaptability in any given situationCommitment and willingness to learnWhat the role includesProject managing all advancing aspects of the delivery of the VIP packages on a given tour across EuropeLead the advancing of the packages with European local teams and Uk venues and ensure continuity across all shows Co-ordinate logistical arrangements across international markets Help create presentation decks for all visual elements requiring approval such as VIP merchandise and lounge décorBe the direct point of contact to the artist management teams, on tour representatives, production teams and all local contacts. Manage the logistics of the equipment going on a tour as well as returns Help manage VIP reps and VIP rep advancing where necessaryBe in constant communication with the touring teamAgree and compile entry information and timings for letters/emails and itineraries for guests.Manage administrative tasks using tools such as Mailchimp, Attendium, Saleforce, Concur etc.. Compile and disseminate briefing packs + analyse post show reports and act based on VIP rep and internal sales and marketing feedbackActively source and recruit casual staff for events, manage and fulfil the payroll processMonitor staffing levels at shows. Assist in ensuring specified goods and services are delivered to the customers before, during and after the event, as may be appropriate.Assist in sourcing suppliers, including facilitating tender processes (where required).Ensure the tour accountant has all cost information, relevant PO’s, and receipts prior to settlement.Deal with any event day customer issues which local event staffing or VIP reps are unable to resolve.Equal OpportunitiesWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.The CompanyLive Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.comAPPLICATION DEADLINE: Monday 4th December 2023. We reserve the right to close applications at any time so encourage early application.