Refurb Project Mgr

Summary Posted: Nov 13, 2023 Weekly Hours: 40 Role Number: 200518448 Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it. As part of the AppleCare Worldwide organization, the Refurb Project Manager is responsible for Product configuration, BOM/Material data configuration management, and end-to-end lifecycle management of Refurb products in Agile and SAP. Driving tasks for new product introduction, changes to sustaining product configuration, hardware, and documentation requirements. Key Qualifications Key Qualifications Understanding of BOM structuring and engineering-related principles, practices, and procedures Effective at working independently as part of larger, cross-functional teams with little formal guidance Takes initiative to investigate and resolve sophisticated BOM setup and RFB support issues Flexible to handle directional changes and proficient at leading multiple projects at once Performs well in a high-pressure, fast-paced, and sometimes ambiguous environment Develops relationships quickly and works well with large extended teams Exceptional soft skills Strong analytical and problem-solving skills; must be able to analyze issues including large data sets to resolve root causes and recommend solutions Confirmed ability to easily identify trends, and then document, investigate, raise, track, and resolve issues Excellent self-starter who possesses exceptional time management skills and has excellent attention to detail Commitment to identifying and presenting innovative ideas to improve processes and performance Ability to stay current with the latest processes, procedures, and technology Strong project management skills, including the ability to establish project plans, track open issues, communicate project updates, and lead project deadlines independently BOM knowledge to set, break down, and analyze with expertise in configuration management Understand the PLM system Agile Manufacturing background or experience with an understanding of reverse supply chain Description Description Product data management, document control, or similar function Product Configuration and BOM structuring using Apple’s engineering-related principles, practices, and procedures Investigate and resolve sophisticated BOM setup and support issues Manages multiple projects at once in a high-pressure, fast-paced, and sometimes ambiguous environment Analyzes and problem-solves issues including large data sets to resolve root causes and recommends solutions Identify product and business trends, and then document, investigate, bring up, track, and resolve issues Commit to identifying and communicating innovative ideas to improve processes and performance Project manage project plans, track open issues, communicate project updates, and manage project deadlines independently Daily work in iWorkflow, Agile, FAI tool, DPO, and Excel Provide clear input to the project team on schedule, issues, and deliverables related to RFB product setup Analyze, submit, process, and track Agile ECR, ECO, MCO, DEV Drive timely part setup, BOM releases, and BOM changes to support new product introduction (NPI) as well as sustaining business and global setup System support for material configuration data escalations and governance Participate in continuous process improvements focused on systems, reporting, and data analysis efficiencies Education & Experience Education & Experience BA or BS degree or equivalent experience Additional Requirements Additional Requirements Pay & Benefits Pay & Benefits At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $122,900 and $227,900, and your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple’s discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple’s Employee Stock Purchase Plan. You’ll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses — including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation. Learn more about Apple Benefits. Note: Apple benefit, compensation and employee stock programs are subject to eligibility requirements and other terms of the applicable plan or program.