Apprentice, IT Support and Engineering

Job Requisition ID #23WD73764Note: Please add the job role you're looking for from the profile below to the top of your CV/Resume while applying online.Job Title: Apprentice, IT Support and Engineering Team Job Location: Bangalore Overview Autodesk offers Roles across different IT and technical fields require proficiency in fundamental areas, including network installation and configuration, network monitoring and troubleshooting, documentation, security protocols, technical support, automation, and incident remediation. These roles often involve working in a team, coordinating release activities, and following best practices. You should demonstrate and a and improve. Familiarity with multiple technical concepts such as OOP, DBMS, IDEs, SDLC, and IT infrastructure and collaboration is important in these roles.  Roles & Responsibilities   Install, configure, and troubleshoot desktop systems. Provide technical support for internal desktop systems, ensuring maximum uptime  Be a liaison between IT and business groups  Support infrastructure teams with server and network issues  Respond to Helpdesk requests, assess severity levels, and maintain documentation  Participate in IT projects and communicates innovative technology  Audits and monitors local networks, maintains backup systems  Install PCs using standard processes and coordinates data transfer  May be part of a global support team, on-call during specific times  Role involves Level 1/1.5 technical support for end-users, focusing on productivity and network issues  Design, install, and maintain data pipelines, collaborates with data teams   Ensure software quality as a Software Engineer in Test  Streamlines software delivery, automates builds, and troubleshoots  SRE role upholds system reliability and scalability, collaborating with teams  Develop high-quality software solutions, collaborate with teams  Apprentice Network Engineer focuses on network installation, security, and monitoring Assist release specialists, coordinate change tickets, and follow best practices  Familiarity with OOP, DBMS, SDLC, and IT infrastructure concepts   Technical skills:  IT Troubleshooting and Support, Sign-On (SSO), PC troubleshooting, iOS support, Azure AD  Test Automation and Development: writing test cases, learning to modern technologies.  DevOps and Infrastructure, CI/CD tools, Cloud technologies and source code repositories, infrastructure as Code   Software Development and Coding: testing, debug Version control using Git, developing software solutions  Project management, release management, operating systems   Basic programming knowledge (e.g., Python, JavaScript, Node.js, shell scripting, HTML, CSS)   Exposure to cloud services (e.g., AWS) or ERP/CRM applications   IT & Networking fundamentals Network security and monitoring, Operating systems  Qualifications:   Bachelor's degree in computer science or a related field  2023 and 2024 graduates only  Strong analytical and problem-solving skills  Effective communication and presentation skills  Critical thinking and logical reasoning  Ability to work independently and collaboratively  Excellent analytical and conceptual thinking About Autodesk:  At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Are you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site). If you have any questions or require support, contact Autodesk Careers.