Engineering Program Manager - Apple Music, Machine Learning

Summary Posted: Oct 31, 2023 Role Number: 200517424 Apple Services is an exciting environment and a dynamic development organization. With customers in around the world, we are a fast-growing marketplace for music, movies, TV shows, books, podcasts, and, of course, apps. We're looking for people who can partner with our stakeholder and engineering teams to ship complex, customer-facing music recommendations systems (e.g., dynamically personalised Listen Now in Apple Music) under demanding timelines. Bonus points for new product introductions. This is not a task-based job; you will be responsible for successful outcomes and delivery. Strong fundamentals are a requirement but you have more. You take responsibility; you feel a personal stake in the product you ship; you communicate responsibilities and scope clearly; you value integrity; you thrive in conflict; you know how things work; you work for the success of the entire Program Management team; you thrive in uncertainty and strive to bring order to it; you have deep wisdom and judgment; you keep your eye on the ball; you build strong relationships; you are aware of politics but do not get mired in them; you are constantly looking to improve yourself and your team; and you ship code which millions of customers will use. Key Qualifications Key Qualifications Technical program management in ML, AI, LLMs, recommendations systems, or software development Knowledge of key technologies and systems involved in LLMs, AI and ML. Understanding of both waterfall and agile project management methodologies Ability to partner with multiple product and business stakeholders to prioritise and align on roadmap Strong facilitation skills to drive complex, cross functional, and comprehensive projects Exceptional verbal and written communication, including presentation skills to all levels of an organisation Experience with establishing processes and/or team culture Passionate about protecting privacy while delivery key product insights Experience in music industry a plus 3+ years work experience Description Description Lead all aspects of multiple concurrent projects and features including prioritisation, scope, requirements, resource allocation, and timelines Partner with stakeholders to create functional, and technical requirements Collaborate with Music ML Engineering, Design, Product, Client Engineering, QA, Legal, Finance, Privacy, Marketing, and other organisations both inside and outside of Apple to support personalisation features in Apple Music Help establish processes to improve how our products are built and executed Education & Experience Education & Experience Computer Science or Engineering majors preferred Additional Requirements Additional Requirements