Sustaining Product Quality Engineering Intern

Summary Posted: Nov 16, 2023 Role Number: 200521760 Closing date of Applications is on 1st December. Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. The people here at Apple don’t just build products — they craft the kind of wonder that’s revolutionised entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple, and help us leave the world better than we found it! Quality at Apple is what turns experiments into reality. We approach problems from a data standpoint, understand why we do certain things and question what we do in order to find a better way to do it. This enables us to take iPhones from a design concept to mass production, while continuing to maintain high customer satisfaction. The sustaining product quality team supports current iPhones products by identifying, quantifying and driving solutions for current field issues; in collaboration with large cross-section of other engineering teams across multiple countries. We are actively seeking high energy interns who can work full-time for a minimum of 4 months. Key Qualifications Key Qualifications Understanding of problem solving tools, including design of experiments Strong communication skills, with ability to effectively present to cross-functional teams and executive leadership Quality methodology, Design of Experiments, statistical process control methods and theory Reliability methods and quality statistical sampling Strong engineering fundamentals, with preferred focus on electro -mechanical interaction Data driven and results oriented approach to problem solving Inclination to be hands on, performing device tear downs, collecting diagnostics information and data gathering using instrumentation An innate curiosity in how things work, why they fail and what it takes to fix them Data analysis, visualisation and reporting experience Description Description The Product Quality Engineer is responsible for driving quality improvement actions for current and future iPhone products. You will also be expected to succinctly communicate the overall status of quality issues to cross-functional teams and executive leadership. As an integral part of the sustaining quality team, you will: - Manage and drive quality issues to closure by working closely with cross functional teams to identify root cause with an ability to influence how Apple designs, assembles and tests future iPhones - Conduct data analysis to quantify field impact of user facing issues - Summarise product issues, identify highlights and present them to Apple executives - Be involved in development and implementation of key tools and processes to enhance iPhone Quality’s push into Smart Quality - Perform hands on failure reproduction, triage and tear down of iPhones in order to get to root cause - Work in a highly collaborative environment on leading Apple technologies like FaceID, OLED displays, Cameras and Inductive charging Education & Experience Education & Experience Enrolled in B.S. or M.S. in Mechanical Engineering, Mechatronics Engineering, Electrical Engineering or Electronics Engineering, M.B.A. or Ph.D programs. Additional Requirements Additional Requirements We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.