HR Partner (Japan & South Korea)

Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Reporting directly to the Senior HR Director for North & Southeast Asia, the HR Partner for Japan & South Korea will play a key role in providing Human Resource support in both countries. Candidates should have experience in independently partnering with all levels of management to provide advice and recommendations on all aspects of Human Resources, including but not limited to, talent management, employee relations and compensation & benefits.You will work closely with the Country Leaders to promote Genesys as an Employer of Choice; a collaborative workplace that is open to ideas & innovation, with the right people, capabilities, behaviours & mindset for the Genesys of today and tomorrow.Key Responsibilities:Supports the full spectrum of our talent management priorities, including talent attraction, development, engagement, and retentionWorks with the Talent Acquisition team to support growth and expansion as neededPartners with the Country Leader to develop plans and initiatives for managers, employees and the site (e.g., Great Place to Work certifications, DE&I activities, CSR programs, internal employee engagement surveys, site engagement events, trainings, etc.)Manages all employee matters with a sense of urgencyProvides guidance to managers on performance and compensation mattersFacilitates annual performance and compensation review processes in accordance with global guidelinesDevelops and analyses HR data & reports with appropriate actions for continuous planning and improvement, including team reviews with managersRegularly reviews and recommends enhancements to existing local HR processesPartners with Training & Education to identify relevant department/site trainings as neededDevelops/maintains HR tools, programs and resources, such as Country HR portalEmployee HandbookWorkday (HRIS system)New hire orientationTalent/training programsBuilds and maintains effective working relationships with the wider HR Team and cross functional relationships within the siteDrives Diversity, Equity and Inclusion in everything they doMinimum Requirements:At least 8+ years’ experience in Human Resources or Human Resources-related in multinational companies (ideally IT SaaS)Languages: Native/Fluent in both Japanese and English. Any language proficiency in Korean would be highly regardedAble to work confidently and independently with all levels of management in a consultative and analytical capacity, and with a sense of urgencyStrong, hands-on HR partnering experience. Able to apply Talent Acquisition, Training & Education, Compensation & Benefits and Data & Analytics knowledge to advise managers and employees.Experienced in employee relations matters, including disciplinary process guidance.  Stays updated on changes in the law and/or the external environment affecting the HR area of specialization to be able to recommend enhancement to internal processes to align with market and local legislationComfortable working with data & reports to support decision makingExperienced in leading HR projects at a site or multiple sitesSuccessfully rolled out employee engagement events including DE&I and CSR initiativesKnowledge of Statutory reporting and compliance in Japan and South KoreaAbility to maintain, understand and respect confidentiality and handle sensitive situations with excellent judgment and discretionTakes a resourceful approach to managing ambiguityAble to travel as neededPlease note that Genesys will not accept resumes from agencies at this time.To be eligible to apply for this role you must be legally permitted to work in Japan.#LI-TW1#LI-HybridIf a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.