Technology Consultant

Technology ConsultantDescription -Applies intermediate level of subject matter knowledge to support and lead the creation and delivery of technology solutions designed to meet all customers’ printing needs. Follows established guidelines and interprets policies. Evaluates unique circumstances and makes recommendations.Responsibilities:Responsible for delivery of assigned tasks within the delivery cycle of a project.Understands a broad spectrum of HP technology to deliver part of a detailed technical design, which meets customer requirements.Tasks may include providing technical check, validation, and recommendations for the managed print solution designs. Managing technical customer relationship to ensure satisfaction. Creating and delivering (Proof of Concept) POCs and demos for Customers, managing and escalation any technical issues to make the solution work as expected. Developing technical plan and deploy solution to production. Developing technical documentation. End user training (Customer and On-Site Administrators).Works with minimal direction from the technical lead and with customer nominated representatives to accomplish assigned tasks.Contributes to design for specific deliverables and assists in the development of technical solutions.Uses knowledge tools and re- uses information for the benefit of projects, and of professional development.Uses and contributes to technical forums within the HP environment and local professional communities and technical user groups.Education and Experience Required: Bachelor of Arts/Science or equivalent degree in computer science or related area of study1 - 2 years of technical experienceKnowledge and Skills: Must be fluent in English and SpanishHas sufficient depth and breadth of technical knowledge to be individually responsible for the implementation of a specific deliverable.Able to contribute to the design for deliverables.Has ability to perform/drive resolution of problems on individual products.Able to communicate broad and specific concepts with team and to peers.Able to produce documentation for use by team and customer.Job -ServicesSchedule -Full timeShift -No shift premium (Mexico)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.