Palo Alto Customer Welcome Center Experience Program

Palo Alto Customer Welcome Center Experience ProgramDescription -About the Customer Welcome Center:The Customer Welcome Center is the epicenter of HP's Executive Engagement Strategy. We are looking for a passionate leader to join our Experience Program team. The roleoffers a unique opportunity for creative talent to join our team and have full exposure to exciting technologies and innovative businesses at HP Inc.This role includes tremendous exposure to our most strategic customers, partners, and media influencers.Applies developed  subject matter knowledge to solve common and complex business issues within established guidelines and recommends appropriate alternatives. Works on problems of diverse complexity and scope. May act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process. Exercises independent judgment within generally defined policies and practices to identify and select a solution. Ability to handle most unique situations. May seek advice in order to make decisions on complex business issues.Responsibilities: Design and manage customized customer experiences and briefing to be presented in executive briefing center(s).Partner to identify and organize appropriate presentations and discussion leaders for complex/strategic briefings.Manage briefings that focus on strategic accounts, large revenue deals and major relationship opportunities.Provides highly innovative solutions to explain and showcase HP portfolio of products and solutions.Contributes to the development of innovative principles and ideas to design our customer experience.Provide active management throughout briefing to provide notes and action items for follow-up after the briefing.Provide feedback with post- briefing analysis of insights and opportunities for improvement.Develop new ideas and methods to increase traffic in the Customer Welcome Center that would lead to sales and improve HP-customer relationships.Provide direction and guidance to process improvements and establishing policies in the Executive Briefing Center, mentors and/or coaches and peers.Education and Experience Required: BA or BS in Marketing or related field; MBA preferred.5+ years marketing experience.Project or Program Management experienceIndustry, sales, and/or channel experience is a plus.Knowledge and Skills: In-knowledge of marketing fundamental, products/ services/solution lifecycle and knowledge management.Working knowledge of industry and customer segment.Familiarity with and/or experience in partner management.Excellent written/oral communications and analytical skills.Strong interpersonal skills.Strong negotiating skills.Ability to interface effectively with multiple levels of management and functional disciplines.Strong ability to influence and drive consensus.Job -MarketingSchedule -Full timeShift -No shift premium (United States of America)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.