Senior Staff Engineer, Unified Communication and Collaboration

Company: NVIDIA
Company: NVIDIA
Location: India, Bengaluru
Commitment: Full time
Posted on: 2023-11-20 05:09
As a Senior UC Engineer, you will be part of the Collaboration team, performing telecom and networking-related engineering support, administration, compliance, and configuration. You will contribute to and drive the design and implementation of enterprise telephony, collaboration apps, voice, video, webcast, and mobility infrastructure. The ideal candidate will have experience in configuring, customizing, and maintaining SharePoint, Microsoft 365 systems, Google apps, writing and modifying code, meetings, chat and conferencing.What will you do:Integration, testing, deployment, monitoring, maintenance, and upgrades of all core telephony and Unified Communications technologies in a multi-regional geo-redundant architecture.Deploy AV standards for conference rooms in new building and office expansionsLead system-level configuration, administration and maintenance of Microsoft Teams Meetings and Rooms, Microsoft Teams Calling, CVI, Cloud Contact Center, Cisco Collaboration Software, Microsoft Teams Chat, Webex Cloud, Cisco and Poly Endpoints.Develop roadmaps, plan strategies and operationalize collaboration apps such as Microsoft Teams, Slack, Google apps, SharePoint to improve productivity.Prepare and maintain documentation and SOP detailing the configuration of deployed solutions.Voice/Video infrastructure design, monitoring, performance tuning, and solving complex issues.As a domain specialist, the role involves being an escalation point for our Global IT Helpdesk.Work cross-functionally with key partners to build and design architecture to solve business problems and derive key business insights and recommendations from disparate data sets.Provide support to VIPs and effectively collaborate with Executives and Executive admins.What we need to see:M.Sc in Electrical Engineering/ Computer Architecture / Computer science from a leading university and having CCNA/CCNP/MCSE certifications is desired.8+ years of relevant work experienceDemonstrate advanced operational expertise in Microsoft Teams Portfolio, Microsoft 365 Apps, Sharepoint, Slack, Google Drive, and various collaboration platforms. Proficient in Cisco and Poly video conferencing, including system and endpoint configuration and troubleshooting.System-level understanding is a good advantageAn innovative approach to problem solving, proactive attitudeStrong analytical skillsEffective teamwork, co-operation, and communication skillsWays to stand out from the crowd:Programming skills: JAVA, Python and C/C++Experience with PowerBI and Data AnalyticsMicrosoft Office 365 Expertise: Possess a deep understanding of supporting Microsoft apps, licensing, user management, access control and admin center.Knowledge of building and integrating custom apps within Microsoft Teams.Experience working with geographically diverse teamsNVIDIA is widely considered to be one of the technology world’s most desirable employers. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative and autonomous, we want to hear from you!NVIDIA is committed to fostering a diverse work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.
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